I've been a professional automotive technician for almost 6 years but have worked on cars my entire life. I have experience performing a range of jobs, from regular maintenance and repairs to complex diagnostics. I pride myself on going the extra mile when I accept a job and I love the satisfaction of figuring out tough problems. When the customer is happy, I'm happy!
Mark was very knowledgeable and efficient.
Mark is trustworthy and takes the time to explain details of repair. Prioritizes recommended repairs. He is the only mechanic I will allow to work on my car from YM.
Mark is a great find. He was on time and completely knowledgeable. He did the work I needed and also inspected my car and made recommendations on things I needed to get done. I can see why he gets very high ratings. He did an awesome job. I will be hiring him again in a week to complete the work he suggested and also recommending him to another friend.
Mountain View, CA
Mark was on time, professional, was patient with my questions, and drew my attention to some serious preventative maintenance work that could have resulted in my care breaking down if he hadn't told me about it.
Mountain View, CA
Mark did a full inspection and took time to explain everything that he is going to perform on the car and answered patiently to all my questions, did the repair on time. Definitely he saved me a lot of dollars..Great price. Informed me of every change in the estimate..He is very honest and trustworthy..I will continue to be a customer of Mark and will tell everyone about the YourMechanic experience..
Mark was punctual and friendly. He replaced the engine mount on my Audi A4. The only hiccup was that the mount that I purchased myself the mount was not the same as the original part (but compatible). I imagine that a mechanic with more experience with this model would have noticed this before the install so that I could exchange the part.
Mark checked my car thoroughly and made recommendations on what else should be taken care off. He booked an appointment for me the following Saturday to work on these other issues.
Mark arrived on time, fixed the issue and took the extra time to check belts, fluid levels, tire pressure. He was very knowledgeable, professional and I already plan on using him again for another job.
When I had terrible experience on my van, for which the service was left unfinished by previous mechanic, I was furious when I called yourmechanic, but the service representative was calm in explaining the warranty and immediately arranged appointment with Mark. Mark heard the whole story and immediately checked pressure test and realized that the fix previous mechanic did was totally unfinished. He promised to do everything he could and clearly mentioned upfront that he would test again along with road test. He appeared trustworthy and professional unlike my previous mechanic and assured me to fix the problem (replacing water pump) as well as fix the noises from timing belt that was damaged by previous mechanic. I appreciate the work done by Mark and I totally would recommend him. Also would prefer to have Mark as my mechanic for future services.
Mark was awesome - I've already recommended use your service and request him in particular. Outside of all the standard stuff that I'd expect from a mechanic, he also got me outside a couple of times to show me things that needed further work. Spending another $400 is much more palatable when I can see that things are cracked while the car is taken apart (and I think the fact that he can do that is one of the best things about having the repairs done in your driveway). When he was done, he showed me all the parts that he had replaced and let me know about what else I should watch out for in the future (for example, he told me my battery was nearing the end of its life and sure enough it died the very next day). His manner is great, and I'll be requesting him for all future services.
Great service and very professional!!!! you book it and they come to you to fix the car! I am very impressed by how efficiently and flexibly YourMechanic works.
Redwood City, CA
Mark did an excellent job on our F-250 pick-up's brakes. It wasn't an easy job as the truck had not been running in a while and had a problem with the idle which he diagnosed very quickly and was able to fix. We were very happy with the work.
Mark came in early for the appointment which was awesome! He did the oil change and I asked him if he could just check on my spark plugs, which he did and even told me how much life i left on them! Cool guy and I would book Mark for all of my car needs. THANKS MARK!
Prompt, professional and flexible when a change in schedule was needed. Follow through with test drive and many other checks to ensure the replace/repairs were done right, nothing else was leaking/broken due to this fix. Very happy with the repairs and would recommend Mark.
Mark was very punctual and thorough. He came back because he wasn't completely happy with the first OEM part (window regulator) that he received after installation. He went an purchased a new part from the BMW dealer and reinstalled the new part. Highly recommend Mark for his knowledge of BMWs...
Mark Lenhart is great. He's knowledgeable, efficient and easy to talk with. After listening to my description and thoughts on the car being shut off suddenly right on the highway, he focused right away on the battery and it's the battery cables! I was relieved because I thought it's the car security system that shutoff my car. He proceeded to charge it and checked other related components such as the alternator and the belts, while educating me about them. He also told me about his experience with the car security system. I am now comfortable with my car performance from what I learned. The cost from YourMechanic is also reasonable. I definitely recommend Mark. Thanks, Mark.
Diagnostic was great. The issue I have is that the time from going onto your website to have a fixed car is FAR longer than if I had brought it to a shop. too long between website signup to diagnostic appointment, and then too long between diagnostic appointment to service appointment.
Santa Clara, CA
Mark arrived early after checking with me. He was patient and treated my vehicle respectfully. He completed the job quickly, and from what I can tell, the parking break is working perfectly. We talked about my upcoming 30,000 mile service. I wouldn't hesitate to ask Mark to go the service when my car is due. Great service!
I made an appointment with Mark to fix spark plugs/cables issues caused by an earlier service. He showed me the old parts and explained what's involved. Then he replaced them with new parts, did a test drive, and asked me to do a test drive as well. The problem was solved completely and I'm very satisfied with his service and professionalism.
Excellent service! Mark texted me last night to confirm our appointment and called 15 min ahead of time prior to arriving. This reinforced a sense of timliness and professionalism that was equaled to the job he did. I'm a big fan now of YourMechanic and when possible, I would want Mark to work on my car.
Santa Clara, CA
This is my third time using Mark on multiple vehicles and couldn't be happier with the level of service. Even with the oil change and transmission fluid service, he left the work area extremely clean and took extra time to answer all my questions...even regarding issues unrelated to what he came to fix. Would recommend to anyone.
Mark has exceptional diagnostic skills. He carries more tools in his car than I've seen in many auto repair shops. Communicates well and is a pleasure to work with. He went well above and beyond my expectations. Highly recommended.
Great guy. Did the pre-sale inspection thoroughly and efficiently, and brought a series of issues to my attention that would have cost me more than I expected.
Super professional! Very pleased with the service Mark Lenhart provided me. Very detailed with his explanation and answered every questions that I had.
Top-notch service. If there were 10 starts, I would gladly give him 10. Kept us well-informed before, during and after service. He detected couple of other problems but was honest about 1 of them not being high-prioirty fix. Absolutely amazing. Super friendly, knows what he's doing, super honest, etc..etc. Keep up the great work! Mark will be my mechanic for through YourMechanic.
Fixed the problem he came to fix. Identify 2 other (legitimate) problems. Changed oil. Noticed a minor leak after oil change on test drive. And he kept at it until he made absolutely sure there is no leak.. In fact, he gave me his cell to call him if I do notice a leak today and tomorrow. Absolutely superb experience!
Mark continues to be great - really appreciate that he always shows me the broken parts that need replacing. I'll continue to use him for all services on my car.
Mark Lenhart got to my company on time! Not only he changed oil but my car was making a noise and he diagnosed it and told me what was wrong! He did not take much time on changing the oil and seems very experienced on resolving car problems! Yes, I do recommend him to my friends/ colleagues.