As usual, he's expedient, knowledgable, and meticulous about his work. Using him has proven to be much more convenient than using dealers and/or shops because the wait time is greatly reduced and he communicates if there's even the slightest concern. Will certainly use him as long as he's available for business.
Same great quality and professionalism. As a former dealership apprentice worker, I can safely say without bias that this mechanic does outstanding work. He's prudent, detail oriented, and also quite a car enthusiast (his hobby is also performance tuning/custom cars as well).
Now, more specifically, there are several procedures to ensure when a power steering service is performed that the system must not run on dry on too little PS fluid. His PS flush procedure did ensure the system never ran dry as well as not creating any mess at all. He was quick, yet very careful and thorough for the whole procedure.
In Summary, I highly recommend him and I will request him in the future for more of my car's service.
Was very thorough in a pre-purchase investigation. Being an out of state purchase, I was much more comfortable with the process after he reviewed the car and presented any potential issues. Very communicative as well.
Absolutely perfect service. Was willing to move location and came back to fix a small thing they discovered free of charge. Actively took an interest in the preservation of my car which is exactly what I was looking for in a mechanic. I didn't expect this one to be able to drive to my work and fix the problems with my car while I was waiting. What a pleasure. Thanks again Trung.
GOLD!!! Tom Gaynor is a man of principle and integrity. He just became the mechanic for our family. Imagine...... honesty in the automotive repair world. Yourmechanic continues to impress. A true Godsend for those of us who are mechanically challenged. Thank you Tom
I booked Shaun for oil change but also wanted him to diagnose my persistent light warning. Shaun was very courteous and did a thorough inspection of my car. He not only figured out the light warning ( turns out was due to 2 different types of bulbs used) but also created a thorough inspection report which was very useful.
He is prompt and very knowledgable. I will use him again and recommend him for all other services.