Honorio was not just on time, he was 10 minutes early, which was much appreciated. Although I had booked him to replace front and rear brakes, as well as the rotors, and he had purchased the parts, when he inspected the car Honorio told me that I did not need the brakes replaced.
He gave the car a good inspection and only charged me for that, saving me several hundred dollars.
Very thorough!! Walked me through step by step of the problems associated with the vehicle I was interested in purchasing. His knowledge on different car models shows greatly as well as his experience. He informed me about a thumping noise that the engine makes upon start and warned me to be cautious of it. He advised to not purchase the car if the dealership does not handle the problem. His advice is solid and he gives me confidence in negotiating prices after pointing out other problem areas on the car. Mark is awesome!
Was very thorough in a pre-purchase investigation. Being an out of state purchase, I was much more comfortable with the process after he reviewed the car and presented any potential issues. Very communicative as well.
Shaun came in on time and got to work on my scheduled maintenance at my workplace while I worked. There was no interruptions while he did his thing. I had a couple of questions regarding my car after he wrapped up and they were answered professionally and courteously.
I look forward to more interaction in the future.