Rob is very accommodating and handled everything while I was at work. This was a great service for me since I don't have time to wait around to get my car fixed. Also U love that I didn't have to get a tow. Thanks, Rob!
As usual, he's expedient, knowledgable, and meticulous about his work. Using him has proven to be much more convenient than using dealers and/or shops because the wait time is greatly reduced and he communicates if there's even the slightest concern. Will certainly use him as long as he's available for business.
Same great quality and professionalism. As a former dealership apprentice worker, I can safely say without bias that this mechanic does outstanding work. He's prudent, detail oriented, and also quite a car enthusiast (his hobby is also performance tuning/custom cars as well).
Now, more specifically, there are several procedures to ensure when a power steering service is performed that the system must not run on dry on too little PS fluid. His PS flush procedure did ensure the system never ran dry as well as not creating any mess at all. He was quick, yet very careful and thorough for the whole procedure.
In Summary, I highly recommend him and I will request him in the future for more of my car's service.
Absolutely perfect service. Was willing to move location and came back to fix a small thing they discovered free of charge. Actively took an interest in the preservation of my car which is exactly what I was looking for in a mechanic. I didn't expect this one to be able to drive to my work and fix the problems with my car while I was waiting. What a pleasure. Thanks again Trung.
Trung saved me hundreds of dollars by honestly telling me that not all of the work I requested was actually needed -- though I asked to replace four struts, he found that two of them were actually still okay and didn't need replacement. That's how I wish all mechanics were! He also helped me figure out how I could get an issue with my drive axle covered under my dealer service contract so it wouldn't cost me anything. I wouldn't hesitate to work with him again.
Was very thorough in a pre-purchase investigation. Being an out of state purchase, I was much more comfortable with the process after he reviewed the car and presented any potential issues. Very communicative as well.
GOLD!!! Tom Gaynor is a man of principle and integrity. He just became the mechanic for our family. Imagine...... honesty in the automotive repair world. Yourmechanic continues to impress. A true Godsend for those of us who are mechanically challenged. Thank you Tom
Tom is very professional, very honest, went out of his way to take care of business by making things right for the customer (from what was communicated to the customer from prior conversations with the office), make sure everything is to customer satisfaction. Good, experienced mechanic is not difficult to find, but not a good, experienced AND honest mechanic.