by Debbie from San Leandro, CA 94578
I got a text saying Tien was on his way, so the five minutes he was late due to traffic and a part pick up didn't bother me at all. He did exactly the service I requested, plus an overview of my newly purchased used vehicle, and didn't try to sell me a bunch of extra services. I was given a quote of $171 when I made the appointment, and I was charged exactly $171 when the service was completed. Pep Boys gave me an estimate for the same service of c "$325, minimum" just last week! Tien did find an additional issue I need to take a look at, and gave me a reasonable explanation with pictures showing the area that needed attention. i'll be booking the service for that in a couple weeks. The ease of making an appointment and paying online, the convenience of them coming to me, the integrity of their quote being the actual price, and the thorough service provided will keep me coming back (and recommending to my friends) for all my maintenance and service needs!