I've been a mechanic for well over 20 years and am certified in Ford, Lexus, and Audi. I really enjoy working on vehicles and making them as good as - or better than - they were before. I work hard to fix your car right the first time!
Robert was fantastic! I could go on and on as to why, yet suffice it to say he is knowledgeable, professional, does great work, communicated well and cared about me receiving great service. What a great experience.
Very precise in giving diagnose to my car's problem and he excellently solve the problem compare to some other mechanic. I will surely book Robert the next time I have a car repair and 100% refer it to my friends....
Robert was great!! Very knowledgeable and friendly! Our business was very busy that day and he was very understanding and patient and came back when he was not able to reach us earlier! Really appreciate it! Would book with Robert again!!
Robert is a breath of fresh air. He arrived on time. He did not waste time. He is very friendly. My vehicle was running very rough. He hooked up his reader and told me the issue going on in my engine. He told me of the fix (I could do it myself). Now my truck is running smooth. Like I just drove it off the lot. Thanks Robert.
Even though he could not pick the problem through the diagnostic scanning tool, he was very helpful to me about explaining what could be the problem, and that was help to me to go by. so I am thankful.
Robert is great. he not only came out to fix my car, but did it really quick and explained everything that was going on to me. i almost felt like i was bothering the poor guy as he was repairing my car, but he assured me it was no bother and was more than happy to inform me of the repairs he was doing. I asked him about other possible problems with my car as well, and again he was more then happy to assist me. i had concerns about future repairs and in what order, and time frames i was looking at before i needed such repairs done. Robert helped in me trying to figure out for myself what repairs were urgent and what could possible be put off for awhile due to my low income needs. i totally felt that he wasn't there to sell me services or fixes i didn't need, but more of a helpful adviser that knows what he's doing, and that cares. unlike some shops i've been to that'll try to sell you on extras and things just to generate income for the shop. now thanks to Robert my car has had repairs done right and i feel safer driving it. i also have a game plan of sorts as to what i need to do to fix other issues as well as what needs be addressed sooner rather then later as i save up some monies to repair my car. Mr. Keown is a Top Shelf Mechanic all the way
Once again, Robert was GREAT! Robert showed up on time and finished early! Robert communicated with me from start to finish. Excellent customer service
Mr. Robert is very professional, expert in work, patience and genuine. He is done a great service, transparent on what he is doing and he did showed me the parts that he has brought and also provided useful information. Few parts that were brought which may required were not used and he did stated me that this will be reported the same & it has been refunded.
Robert knows his Ford trucks. He was thorough and straightforward, and tried all of the non-invasives to fix the problem. Unfortunately, the alarm system lockout is not something that My Mechanic can fix.
Very friendly. Explains everything as he goes. KNOWS what he's doing & that's a huge deal nowadays, especially regarding electronics. I highly recommend Robert for your repair needs :)
Robert was sent to us after our last YourMechanic mechanic left our car in pieces and never came back. Robert went above and beyond to make sure that by the time he left our car was running and in good shape. I would highly recommend him.
I really like being able to order a service online and have the mechanic come to the house. I also appreciate your sticking to the orginal price and getting the reciept online. Thank You
Very professional approach and work. Explained the work to be performed in detail and the need for it and future maintenance required.
Robert was the MAN. Fantastic to deal with, very personable and very knowledgeable, totally understood my situation.
Very honest comments and advice. Arrived on time and kept me updated with the repair work and details on the repair.
Another awesome Job by Robert! Robert is the only mechanic i use for any of my families cars.
Robert did the outstanding job to replaced my 4Runner front pad break.
It became very hard for me to make myself confirmed that he is 31 years experienced. He even do not have the idea to locate from where the undesired noise is coming from my car showing low lube oil indicator sign on dashboard even on acceleration. He said the noise is coming from engine valve with just a guess.and said that it requires 2to three hours work to fix that which he said is not under the scope of work your mechanic provides.I just waisted my time and money just for nothing. Your mechanic has charged $80.00 just for nothing.This is my worst experience in my life in US.
Thank you for your timely help! I gave you 5 star and 10 in the survey
Mechanic spent long time to talk to his boss/manager not the customer, and seems like he don't know how to do his job.
Robert is amazing! Will schedule him again for future services.
Great guy: honest and did the service well.
Quick and easy