Mark is an amazing mechanic. I have never come across someone who cares so much about delivering the best possible car experience. He's also extremely dedicated; he performed a lot of maintenance in the worst storm we've had in years, and dealt with the adversity like a champ.
Stefan was on time, friendly and competent. He came out the same day as I called and diagnosed my problem quickly, then spent a lot of time advising me how to service and maintain my car to prevent the same problem from happening again in the future. I recommend him.
Stefan was great! I think it is a convenient service but not less expensive than a shop. It took a little long to diagnose and the 75 charge to find the problem made it come out to the same as any shop. This was all decided by the office. I feel that the way it was explained to me over the phone was a little misleading. Not sure if I will use this service again.