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showed up on time, worked professionally and thoroughly, explained to me what he is gonna do and how long it will probably take. Seems to know a lot of details of this specific type of engine, finished on time, car runs great again, happy with his work, would book again!
Honorio was excellent--on-time, professional, and very helpful in walking me through my options to proceed with my fix. He explained everything in a way that was really easy to understand, and was open and honest with me. I really admire the work he does--thanks Honorio!
Khoa arrived on time and was really professional. He had all the equipment and was done in about 2 hours. He also walked me through some future problem areas that I should keep an eye out on
Khoa (pronounced Kw-aa) was very nice and completed the job ahead of time. He also pointed out that my CV axel did not need to be replaced, saving me a few bucks. He tried his best to keep tidy, but some oil and radiator fluid spilled on the driveway (that's understandable given it is major work being performed outside of a shop environment). The only thing that kept me from giving him a 5 star is attention to detail. He left radiator fluid spigot underneath the car and didn't point out a loud clicking noise which I hadn't heard before and which he later diagnosed as a bad power steering pump. Overall, I would recommend Khoa.
Jason was exactly on-time, very courteous and overall a true professional. He quickly completed the requested job and then did an extensive diagnostic check on my vehicle, offering some brief suggestions for things I might consider addressing but not doing so in a heavy-handed or "salesy" way whatsoever. This was a high-quality experience and I recommend Jason to any Bay Area customers without hesitation.
My name is Mickey. The reason you check the ratings for Jason on this website is that you are seeking a trustworthy auto repair mechanic online as I did. If so, I want to assure you that, like me, you just found one, Jason. I won't reiterate all my top rankings on those questions on this review, but just give you my truthful feedback that if my other cars would need to be fixed tomorrow, I will definitely contact "YourMechanic Services Inc" (requesting Jason) online or text Jason first. Frankly, before I tried Jason, in addition to many 5-star or 4-star reviews, I saw a few one-star or two-star types of reviews as you may have seen online now. However, after I read the details of those "low enthusiasm" comments (such as taking a longer time than anticipated for him to fix the car or being somewhat late, etc), none of them concerned me at all because what I focused on was whether Jason could get the job done and done well. After Jason came to fix my car today, I was so glad that I certainly made a right choice to have this great young mechanic fix my car, which was done not only very well, but also on time and inexpensively (as compared with the cost at most auto repair shops I had used before). For instance, the job was about replacing two major engine belts (I don't know how to call them) plus helping me fix some bolts, fill up several kinds of fluids (with my own fluids), and check many items on my car. After a good ~70 min work, he only charged me $95 for labor plus the cost of new parts and tax (in total $144 only). Besides, it saved my effort to drive my troubled car to the shop (this was a big issue to me). Truthfully, I felt uncomfortable if I would not give him a good "thank you" tip (for money often speaks louder than thanking words). You may ask him how much tip I gave him if you have a chance to try him someday (I am proud of his work anyway). More importantly, the problem with my car was fully solved and I felt comfortable to drive my car to my workplace in another town after Janso left. BTW, if I continue to go on sharing how much I like Jason's work and his friendly attitude, etc, I am afraid that he may become too busy to take my call next time when I need a great young mechanic like him to fix my car. (For my own sake, I should stop here :-) Have Joy when you try Jason on your car issue. God bless you and yours. It's my pleasure to share with you that I just found one, Jason.
Honest, fast, and knowledgeable
Satisfied customer!
Robert was on time and provided great service. He took the extra time to investigate anything that didn't make sense (like a/c only coming out of certain vents). Very thorough and professional.
Robert was a great communicator, calling me before the appointment to make sure that I was there. He was courteous and worked very quickly. Would let him work on the Audi A8 any time.
Great guy. Completed the work really well and quickly
Very professional. Will schedule again for follow up.
Christian was on time and very professional. When diagnosing and performing repairs he was very transparent about what was going on and moreover actually went through and explained what was happening in good clear detail even though I know very little about auto maintenance. I highly recommend Christian.
Seemed very knowledgeable, and was patient with my many questions. Went above and beyond helping with an in foreseen problem.
AWESOME CUSTOMER SERVICE, VERY MUCH SO WOULD RECOMMEND YOUR MECHANIC!! I would definitely use your MECHANIC again!!!! Thank you for the fast, and convenient service!! Greatly appreciated!!
Bacle Taylor did an amazing job, and I will use him in the future.
Michael is THE MAN! After having my water pump break on my VW, I was looking at a steep repair bill with a typical mechanic/garage. Good thing I checked out YourMechanic, because this great service was able to save me $400 on what I would have paid at a typical repair shop. Michael was an incredible resource and provided EXCELLENT service. Specifically, my HOA was not pleased I hired YourMechanic to do the repair in my apartment garage, but Michael handled the situation like a true professional. Instead of it becoming an issue, he found me an alternate location to have the car towed to so he could finish the repair. Amazing service. I couldn't be happier and I can't wait till you guys come to SF fulltime!
Michael was really quick and it was a lot of fun to know what was going on with the repair. Would def recommend him!
Jonathan was extremely nice and polite, yet in my first drive after he worked on my car there are sounds from the engine that weren't there before and a service light went on (also, wasn't there before). Considering the fact that the first mechanic you sent simply didn't show up, wasn't available when I called to check if he is coming, and also that the main costumer service didn't answer - I am VERY disappointed by the service I got...
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