Showed up a little late (which was due to traffic), but assessed my situation perfectly: bad battery, needs to be replaced. Troubleshooted the situation as I would have expected.
A follow up appointment has been scheduled to replace the battery.
So convenient. I didn't want to have to make an appointment at a garage and sit somewhere carless, so this was perfect. My mechanic came on time, I gave him my keys and went back inside to eat breakfast. He called me when he finished and was super nice the whole time. I also loved that he called me when he was a couple minutes away to make sure I was prepared, then called me again when he actually arrived.
This was my first time with Your Mechanic. Mark was able to show up earlier than planned and got the job done in a timely manner. It was easy to communicate with him and he was right to the point with the questions I had. Overall I think this is a great service and I wish I knew about it sooner.