He was a very perfessional and he did everything he can to get our 1999 volkswagen jetta fixed. And i would like to say that if we have anymore problems that i will boking more apointments with him if i need to.
My experience with Jason was excellent. I booked him to replace a stripped wheel stud. He went out of his way to do the job promptly and even went to the local auto shop to pickup a replacement lug nut for me. I would definitely recommend Jason again for future services. Great service and got the job done fast!
Trung was really helpful with his suggestions and managed to replace my rear brakes quickly. He followed up with me twice to ensure that the car was functioning smoothly. He even advised me on replacing certain parts that I would have overlooked.
I would like to give Trung 6 stars if the system allows me to. Last week I took my car to Precision Auto Tune in Sunnyvale for oil change and tire rotation. They examined my car and found the driver side front strut was leaking oil. They gave me a quote of $630 trying to persuade me to replace both driver side and passenger side front struts, because they told me if one strut is broken, I'd better replace both, otherwise if I replace one, they will charge additional $70 labor for alignment. I refused and started to search online, and then I found YourMechanic and booked Trung. In the beginning, I thought I do need to replace both sides, so I submitted the request and got the quote of $440, which is a lot cheaper than the shop. Yesterday when Trung was here for the replacement, he examined and tested my car carefully, and then he told me the passenger side strut is completely healthy and no need to be replaced. That saved half of the cost which becomes $220 only. Compared to the quote of $630 from the shop, I saved $410 ! The work was well done and I can feel the difference right after it is replaced. I would definitely use Trung again for my next service.
I spoke with Kirk after he completed his inspection of a used vehicle I was interested in purchasing. He gave me a detailed report on what items he checked on the car (there were many individual items) and the processes he used to come to his conclusions and final review score about the car. My experience with Kirk is that he knowledgeable, informative, helpful and well-equipped to do a thorough inspection on most any vehicle. I would and will recommend him to others in need of this service, Kirk did a great job and his efforts are much appreciated.
Kirk goes above and beyond to explain everything to you as to even how the pieces and parts under the hood work! Thanks to Kirk, I'm a semi-mechanic now! Lol!
He knows exactly what he is doing and very professional. Thanks lots Kirk!!!
Joseph is a very friendly guy. He's very knowledgeable and gives really good recommendations. He wasn't able to fix my car today due to parts availability but he helped me reschedule another appointment with him so that he will be able to get my car up and running. I'm really looking forward to using YourMechanic more often for car issues.
Jose showed up early wich was nice.quickly found the issue and fixed it so fast I was shocked. Very professional..knowledgeable and friendly..would highly recommend jose and the your mechanic service. Was unsure about the whole experience as car cost can be pricey but jose was able to find the issue with my ignition and fix it under 200 .