John was able to identify the real problem with the car - not the one suspected by a AAA mechanic with little knowledge. He took extra time to go drive to pick up a battery after he arrived. Much appreciated!
Khoa was friendly, did a great job surveying my car before beginning work that I requested. He finished the job really fast and expertly. I would love having Khoa help me out next time I have a service call - he is that good.