by Jeffrey from Sunnyvale, CA 94087
I had an oil change and tire-rotation service with them, and my experience has been great. The guy, Trung Do, called me a day before to confirm the appointment, and showed up on time. My car also have the problem that the service light (SRS) is on for a while. Trung did a diagnosis on it and explains in detail what he did and what we can do next. Beside oil changes, he also inspected the car, and show me that the rear brakes are almost worn out, and gave me the quote both online and on the premise. I choose not to fix it for now, and he didn't pressure me on it.
The great thing about on-site service like yourmachenic.com is that there's 100% transparency, and you know for sure they are working on your car, in a timely manner. I had my service on my drive way in front of my house; it save me a lot of time going back and forth from the auto shop. I used to go to auto shop in the neighbourhood, only 2 miles away, for regular car service, which is already convenient, compared with many others. But this on-site service saves me even more time, and I'm rest assured that the oil HAS been changed.
I also think you should sign up with big companies in bay area to provide on-site oil change service to their employees. You already got the mobile work force that can service them on their parking lot. These bulk-sales deals would be a good way to get your words out!