by Peter from Sunnyvale, CA 94087
Pardeep called me the morning of the appointment, asking if it was possible for him to come earlier - I, of course, said yes. He arrived promptly, checked the car, identified the problem efficiently and had it resolved within an hour (including time for him to go and get some replacement components). He also pointed out several other issues that I should address in the near future, but was not pushy. Throughout the work he was courteous and informative.