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Honorio is absolutely amazing , knowledgeable auto expert. this is a first time i have met so experienced, honest and friendly mechanic. Thank you so much!
Will ask for Honorio next time I have a problem. I had to work when the appointment was scheduled gave him the spar and he did an amazing job.
Arrived on time. Finished work promptly.
Showed up on time (actually, a bit earlier!) and checked out the problem quickly. Unfortunately I was an idiot who thought it was power steering pressure hose (turned out to be pump ... ) and didn't have the right part on hand; so the actual service couldn't be performed. Rating based on fast diagnostics and communication. I would certainly have scheduled him for the actual service if there was a slot available, but didn't want to wait till after Labor Day weekend :)
Tom provided excellent service. He inspected the car and wanted to make sure that the battery was good before going any further. He had a generator and a charger in his van which he used for about 30 minutes and tried to start the car a few times. The charger showed the voltage fluctuating between 15V and 13V which he said is not supposed to happen if the battery is good and can take charge. He suspected that the battery is sulfated and needs to be replaced. Since the battery is Interstate and less than a year old and still under warranty he advised getting it replaced first before looking at other things. My first experience with YourMechanic and with Tom has been very positive and I won't hesitate in recommending your services to my friends and colleagues when they have any auto issues.
Curtis arrived 15 minutes early and took the time to thoroughly explain his work. I felt at ease talking to him. He is the consummate professional. I will seek out Curtis again for my next car repair, and would highly recommend him.