I've been an automotive technician since 2001. European cars are my specialty, and I work on high-end cars like BMW, Mercedes, and Audi every day. I look forward to demonstrating my expertise to my customers.
Khoa arrived on time but started complaining about the rain from the beginning. I offered him an umbrella and a poncho. I even asked him if he want to come some other day or time. He completed the job without telling me anything. Even when I asked him he would say he will put it into the system. He replaced my front break pad (which was one of my services I ordered). At the end of the appointment when I asked him how bad was the break pad, he says your rotor needed replacement not your break pad. When I asked him why he didn't inform me, he says you have ordered the service so I did it. Now if you want to replace your rotor order another one. He just made sure that I pay twice for the same service and lose my time. I was expecting honesty and professionalism from your mechanic. To top it all, he says I should order another front break pad replacement service along with the rotor replacement service.
Khoa was prompt, informative, and efficient. Performed all the requested services and also noted an oil leak that was not visible until after some disassembly. He cleaned up, did a test drive, and reset all appropriate service timers. Would use him again.
Khoa did the work promptly and diligently. He was also flexible on where to meet me and do the work, in this case battery replacement.
Khoa arrived a bit earlier than expected, did a perfectly competent job in a brief amount of time, and was pleasant to interact with.
Khoa is punctual, efficient, and explains the work he is doing. He arrived exactly on time and was done is about half the time he estimated. I am very happy with the work he did on my vehicle!
Khoa was helpful in negotiating a new asking price to the seller. It was also great piece-of-mind knowing that the issues he noted were easy fixes.
Khoa (pronounced Kw-aa) was very nice and completed the job ahead of time. He also pointed out that my CV axel did not need to be replaced, saving me a few bucks. He tried his best to keep tidy, but some oil and radiator fluid spilled on the driveway (that's understandable given it is major work being performed outside of a shop environment). The only thing that kept me from giving him a 5 star is attention to detail. He left radiator fluid spigot underneath the car and didn't point out a loud clicking noise which I hadn't heard before and which he later diagnosed as a bad power steering pump. Overall, I would recommend Khoa.
Goes above an beyond i had an appointment the next day but he was able to come in early. Did what need to be done.
Khoa was pleasant, efficient, and very knowledgeable. It was great!
Seems like a competent mechanic, but my master cylinder needed replaced and he had another appointment and left me with a car with no brakes. Reset an appointment for the following day. Then the company called to reset it for the next day. I said no. I need my car. They were able to set it for later in the day. At that point I was furious and cancelled. Took my car to a shop where it was repaired the same day with no hassles. I will not use Your Mechanic again.
San Jose, CA
He did a good job. I'll referr my friends and customers to Your Mechanic.
Khoa's on time, finishes early, and never had a problem. I've had him do two services so far . . . I highly recommend.
Really impressed with the service. He was on time and called me before the appointment and completed the job quickly.
Khoa was on time and even finished earlier than I expected
Pleasant, punctual and professional. Did a great job!
Very professional, did a complete check of the car.
Quick, Efficient, Courteous, will be booking again :)
On time and diligent.
No leaks. Truck has being running great for over a month now.
Great job, finished in half the estimated time.