by Gina from Roseville, CA 95747
Steve was very knowledgeable on what he does. He came on time on his first day. The next day, he called me an hour beforw his scheduled time to let me know that he will be stopping by at the car dealer to pick up the parts to be used for my car so he gave me a heads up that he might be late. He communicates well with me and my husband before, during and after my appointment. The office though messed up with ordering the parts so Steve was not able to complete the job on the first appointment. The office was nice enough to give me $credit for the inconvenience and I was happy about it. If not for that mistake, I would have rated my overall experience the highest score.