Nelson was a very personal guy who went through all the steps with me. He also went over the car for possible future issues. Whether or not I decide to have Your Mechanic fix my car with have nothing to do with Nelson as I will be trying to get him to look at my car for any future issues.
He came out, diagnosed the source of the horrible knocking noise from yesterday, fixed it, and saved me possibly several hundred or over a thousand dollars in repair costs to my transmission and crankshaft.
Literally cannot say enough good about Justin. Not only did he get my car running, he FIXED the previous mechanic's incorrect diagnosis, cleaned up after his screwup, made sure everything worked properly on my car, and spent extra time ensuring that I was taken care of.