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John was great! He arrived early and had everything needed to replace the terminal on my battery. He got my car up and running even though doing so requires a few creative modifications. I would definitely book him again. Thanks, John!
John came early (after checking with me that it was ok) and had to leave late because the task was more tedious than planned (I have a small car with everything crammed together). However, he remained very patient and friendly all along, definitely a good experience!
Awesome mechanic worked really fast and help me understand a lot more about my car honestly I didn’t know much and he was really helpful and definitely will be booking with him again
Super knowledgeable. Very thorough. Being someone that knows very little about cars, he was nice enough to dumb it down and break it down for me to understand the problems with my car. Great customer service!
He was able to come earlier than planned and fixed promptly. Friendly and knowledgeable.
Johnny is great, very polite, efficient and professional.... hard working mechanic.
Anthony arrived per appointment and did a good diagnosis on the car and found out alternator works fine but there is a hole in the mass air flow hose which caused problem to the car.
Great service and a great price. Very knowledgeable technician.
He was very thorough in his review and fixing of my car. He gave me good recommendations for next steps to make she is always ready for road. Overall, just a really nice person to talk to.
Working with your organization and Roland was a pleasure, quite easy and better than expected. Roland was ahead of schedule called with plenty of notice to indicate he was available sooner. Roland was very friendly, courteous, professional who answered my questions and explained the process. I was very impressed with the van and the tool assortment and how it was arranged and how promptly he serviced my VW. First impressions mean a lot and my first and only impression was professional service fully equipped with all the tools necessary to deal with a motor and window assembly unit on the driver side was quite involved and he made it look simple and easy. It's worked wonderfully, and I would highly recommend your mechanics, and specifically roland, my only experience so far and I expect that I will call on him and your organization in the future when that occurs. I can honestly say I was impressed with the automated notice via text and email of the appointment scheduling arrival when he was departing etc. It left no question regarding what turned out to be an excellent repair experience. Highly recommended Good job Roland deserve day off. thank you.
Extremely thorough and explained everything clearly! Finish the job ahead of time! Will definitely use your services again!
He was awesome
Very pleasant after he arrived but appt was 8 am and I finally had service at shortly after 3 pm. Sprayed brakes so they do not make a sound now but will see after they dry. Bid for oil and filter change was very high compared to my usual rate at VW. I'll try again when need arises to see how it all "shakes out".
Nick was great at explaining everything he did and what else needed to be done. Giving options and resolutions to fix the problem.
Really Good, look forward to working with Nick again
Great mechanic, very knowledgeable
Christopher was efficient