called to see if it was alright to come earlier. showed up on time. appearance professional. spoke very politely.went straight to work, pointed out possible trouble areas, finished the job. went on his way.
Rodney was timely, friendly, new what he was doing. I was very leery about my Mercedes being handled by someone other than the dealer. He left the area clean and he called me after the service if there was a problem he would return and correct the problem. I would call on Rodney again. I'd like to say I did not have to wait 4 hours for an oil change that's what the dealer's frame time was for their oil change.
William is very conscientious and thorough with his work. He doesn't throw parts at your car, he diagnosis's your issue and if he finds it's something else causing you car problem, he informs you of it, it's cost and then gets the job done right. Well done William! We will see you again if/when necessary. William is a great asset to YourMechanic.com!!