Rodney was on time and great! He came prepared and completed the job within the projected timeframe. Awesome experience. I have never used this service before. When I called a major car club that I have been a member of for over 30 years would not come out to change out my battery because they said it would be too difficult of a job, and after calling the local Folsom dealer who was also no help, Rodney came to the rescue. Will use this service again.