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John was punctual and easy to work with. I really appreciate him putting in the time to solve my problem. I had had the car at 2 other shops and the dealer and they could figure out how to fix it. John uses problem-solving skills, came up with the theory, and then proved to be right.T hank you.
John is experienced with older cars. Great job and explained what the problem was and what could be done about it.
He got the car running. But your dispatcher did not listen to me. I told her the problem is the battery: I said: "Tell or alet your mechanic bring the battery of the 2004 Buick Rendezvous. Now I have to wait until tomorrow at 3:00 for anthony to deliver the battery.
Very professional, courteous. Already acknowledged that I requested the battery earlier.