Exhibit wonderful knowledge, showed great patience in walking through intricate details on what is being done, what is the root cause of the issue. Very pleasant individual. Did a wonderful job! Highly recommended!
I just needed a wheel stud replaced. Jason arrived on time, forewarned me of any possible difficulties, did the work A to B, let me watch, answered any questions I had, and did the quick inspection. I felt like he was trustworthy, competent and efficient. I would certainly use Your Mechanic and Jason again if the need arises.
I loved having the one-on-one relationship with the mechanic, the flexible service hours, not having to travel anywhere, and the price! The only thing I'd note was the website wanted to charge me $17 for a set of 5 wheel studs when I only needed one, and I also needed a new lug nut which the website didn't give the option for. I got the stud and nut myself at the auto parts store, saving me even a little more money. It pays to pay attention to details and take a little responsibility yourself!
Josue was great. The communication was great and the diagnosis of my car done in a professional manner. Unfortunately my car has a cracked engine block. Josue informed me of my alternatives, which is very useful for my next step. Highly recommended.