I've been an automotive technician since 2003. I attended Universal Technical Institute and have worked at various independent shops over my career. I'm comfortable working on all types of Domestic, European, and Asian vehicles. My customers' satisfaction is my goal in every job, and I provide that through excellent automotive diagnostics and repairs.
Ross was terrific!!! He explained, at the start, what he'd do. I handed him the car keys and went back inside. An hour later, I came out with cold water for him and he was almost done. He then went to the store for me to buy coolant, a needed light bulb and an air filter and installed them all. He was friendly, professional and very knowledgeable...didn't try to overwhelm, just explained everything to me. I would definitely book more appointments with Your Mechanic if I can get Ross to do the work. Thanks Your Mechanic....I will do more social media to give you great reviews.
Ross did a pre-sale inspection for me. He was very responsive by text and gave me some great advice on whether I should buy the car or not. Would definitely recommend Ross to a friend.
Awesome first experience with your mechanic. Ross had a great attitude and was very helpful and answered all our questions. He preformed the job as quoted and even inspected my vehicle further. Will recommend and use your mechanic again.
Santa Rosa, CA
Ross showed up on time did the job and gave me my first time discount. What a great service will certainly tell all my freinds.
Ross showed up on time. He was very polite and professional. He explained everything he did and that still needs to be done in a very pleasant and clear way. Thank You
Rohnert Park, CA
Exceeds the normal standard of care
Was very nice and fixed the problem I was having. (: was cheaper then any lot and he even came over to my work to do it so I didn’t have to miss any. Thanks again.
Rohnert Park, CA
Appreciate the service, I'll be booking the next service with you and will also recommend you.
Personable. Professional. Took care of oil change, tire rotation and inspection in timely manner. Summarized findings and had quotes sent shortly after for future work. Made it easy.
I Am brand new to the service and after reading some of the reviews with other people after I booked my appointment I was very apprehensive. Ross was great he didn't cancel he did the job quickly and did provide recommendations for other services and an opportunity to schedule them with him at a later time. Prior to finding your mechanic I had taken my car to three different shops for quotes with an estimate from one of over $600. It's nice to know that there's a service out there that people can trust and that mechanics actually follow through and who are professional and courteous. He replaced my rear brakes and rotors. Once I find a good thing I am definitely loyal and as long as I can get Ross to perform the services I will use the company again.
Very helpful. Really appreciated the time Ross took checking out my car.
Ross was awesome! On time, professional and got the job done. Thanks!!
Ross was awesome! Called me from his cell to confirm appointment the night before. Showed up on time, even though I live deep in the woods. He showed me how to flush my brake lines, talked to me about other problems my car might have but without up-selling me on the work to be done. He performed a 1 hour job in 35 minutes, and he did it well. I have a notoriously difficult Mercedes model. Ross knew his way around it. MUCH better service than I have had at even Master Mechanics. I saved his number and WILL be booking him again. Also, I will be recommending to friends.
My experience was awesome... Ross was very professional and he told me honestly what are the problems with my car
Punctual and excellent service! Will definitely be looking to book Ross for future repairs and services on all my vehicles. A++
Ross is very conscientious, honest, and service oriented. The whole process was easy as all of the scheduling, updating and paperwork was online and worked wihtout a hitch.
Ross was great! Very professional, and pointed out other maintenance issues that I was unaware of, no high pressure tactics just FYI, will use him again, thanks Ross!
He did a great job and plus he works quickly and he offer me $20 referral cards which I will do that because I want some credit for my next service
Astute, found oil issue and recommended valve cover gasket replacement as well,,,good catch Ross!
Great, methodical mechanic. My car is a specialist jaguar and Ross was thorough. Will use him again when my brakes need doing. Do not be afraid if you have a european car, he can do the job.
very good he was on time great
Again, 3rd time with Ross on 3 different vehicles...he's proficient, professional and informative.
A mechanic I trust
Great guy, quality work, pleasant experience.
Rose turned up on time, did an excellent job on my Toyota, he replaced my alternator in a good timely manner. Rose also noticed a few things I needed to get replaced in the future, no hard sale for the other jobs,which I liked. Will pass his card out to friends for roses service. Excellent job.