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Pardeep is both competent and friendly. I intended to replace pads and rotors front + back. However, Pardeep advised me to only replace the front as the back still had 80% left. I ended up saving a few hundred dollars in addition to the service also being cheaper than my dealer and nearby shop. Great experience overall!
Fast and timely. Super helpful and knowledgeable. good customer service skills.
Compared to past experience with other mechanic fixing my driver side window regulator, Robert demonstrate his strong skill set to fix rear window regulator in time. It's very difficult job for car like Audi and it seems a piece of cake for Robert. Thank you so much!
Top notch service. Fast, friendly, and efficient. 5+ stars. Highly recommended.
In addition to the scheduled works, Whitney took the time listening my concern about oil leak and showed me valve gasket could be the cause. At the same time he found some loose bolts that may also attribute to the leaks. He tightened up the bolts and kindly recommend me continue to observe if situation remains without any hard pressure on me to replace the valve gasket. It's a great car service experience.
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Whitney was great. He filled in for other mechanic who called in sick. He was very professional, and was helpful in explaining what was wrong with the car. Thanks!
This guy is awesome! Great service, explanations and really cared about his work standards
Thank you Trung for performing my oil change! It was very neat to watch the whole process for the first time - also thank you for taking the time to try and inspect my car for any leaks, I was worried about them since buying the car from the dealership.
Mark was punctual and friendly. He replaced the engine mount on my Audi A4. The only hiccup was that the mount that I purchased myself the mount was not the same as the original part (but compatible). I imagine that a mechanic with more experience with this model would have noticed this before the install so that I could exchange the part.
Diagnostic was great. The issue I have is that the time from going onto your website to have a fixed car is FAR longer than if I had brought it to a shop. too long between website signup to diagnostic appointment, and then too long between diagnostic appointment to service appointment.
job well done.
Excellent as always.
The sheer convenience of scheduling the service and telling YourMechanic where my car will be on the day and at the time of the appointment. Mike showed up on time and finished very fast! While it was only an oil change, it was my test to see how the service actually worked. It worked! I plan to add the other three cars in my family to the list of vehicles maintained and serviced by YourMechanic.com immediately. There isn't anything that comes close to their service. Heck, they come to you wherever you are!!! Thank you Mike and YourMechanic for simplifying my life when it comes to maintaining my automobiles!
Quite impressed. He was able to find the leak right away with a pressure test. He will be getting back to me with a parts cost and labor breakdown to fix the coolant leak. Looking forward to having it completed and out of the way.