I've been an automotive technician since 2004. In that time I've gained experience working on Domestic and Asian cars, but specialize in working on European vehicles. Over my career I've worked at major dealerships and independent shops. Providing efficient and thorough repairs to my customers is my top priority.
Charles saved me a ton of money! I had requested a few repairs for my Audi A4 based on recommendations from an auto shop. After inspecting the car, he advised me against some of the repairs as unnecessary at this time. I am definitely going to have him attend to my BMW 330 next.
Charles is great. Nice guy, honest, works quickly and informed me of other areas to consider in the future (not a pressure sell by any means, just provided info) Will definitely use this service again
Charles did the job very well. he answered all the questions I had. After the job, he came for a test ride and made sure things were fine. Very positive experience.
Excellent mechanic; showed up to the appointment in a timely manner and kept me and the seller well informed of any issues with the car. Thanks to his inspection, I was able to be informed about a repair that I need to get taken care of as well as potentially upcoming issues.
Charles is very professional and knowledgeable. He understands my car. In additional to the great service he's done, he also told me about car maintenance and its current condition and answered my questions. what's needed to be changed and what not. He comes to help you instead of trying to grab money as soon as possible and running for the next job.
Charles was very punctual and professional. He completed the service in the time he stated it would take him to complete. We spoke about the inspection and areas of need in order of severity and how soon those things needed to be complete. I would definitely Book Charles for my future needs.
Very helpful, highly knowledgable and patient. Was able to to replace my vacuum pump with ease and also went through the process with me. I would definitely recommend Charles again. This site is great, I paid way less than what I was quoted by different auto shops.
Charles Arrived on time and even sent me a message 30 minutes prior to the appointment to let me know he was on the way. He was able to work in our parking lot. He was quick and gave me an updated on my car. He was able to tell me that I had a pending code and explained to me what that meant. He was great and professional and would recommend to anyone.
Charles arrived on time, kept me informed of what was going on with the car, and did a road test with me after the repair was completed.
He was professional and explained what he was doing and his suggested next steps. I highly recommend him.
Charles is an expert and reputable mechanic. Another mechanic said I needed brake pads and rotors so I booked Charles to replace them, the brake fluid and the valve cover gasket. Charles said the pads had plenty of thickness and that the fluid was clean so I decided to save almost $400 and spend it another day. Now that's an honest mechanic. He also answered all my questions. and was very personable.
Mountain View, CA
Charles showed up early, finished the job ahead of schedule, made sure I understood the entire process, and made me feel totally comfortable. I will request him specifically next time. Oh, he was super friendly and courteous too. Thanks Charles!
Charles did a outstanding job replacing my front strut assemblies. It was a tuff job to replace the struts due to rusted parts. Charles is very hard working and knowledgeable. I definitely would recommend him to anybody in need of a good mechanic. Many thanks Charles.
Echoing others, he's very friendly and would explain things in plain English and would answer any question. Like others, I'm planning to book this gentleman again in future for any follow-ups.
Charles was friendly, professional and knowledgeable. He was very helpful and recommended additional services, for which I received a quote and booked my next appointment for those services.
Charles arrived for the appointment and in an efficient and timely manner replaced my battery. In addition, he checked my vehicle and recommended other maintenance services.
Charles was extremely knowledgeable and thorough in his work. He also made suggestions for other things that possibly needed to be fixed at a later time. Would absolutely recommend him and will use again in the future if further work is needed.
Charles was on time for the scheduled appt. and very knowledgeable about the service that needed to be done. This is the second time he has worked on a car in my household. If we need anything else, we will ask for Charles.
Charles was great. He was able to accurately diagnose my problems and make the proper repairs. I can rest easy knowing that he's here for me if ever needed in the future. Would definitely recommend Charles to others!!
Highly knowledgeable, great feedback on some other possibly issues it could be and some future suggestions on maintenance. Fixed the car and up and running in no time. Very impressed!
Charles is a knowledgeable and friendly person. he was easy to talk to and explained everything with precision and expertise. he explained things in away that made me feel that I knew exactly what he was saying. he makes you feel very comfortable and certain that the job was done correctly.
Charles is the best. I want to request him to conduct the rest of the work I need done on my car! Just an absolute pleasure working with him. Thank you so much, Charles!
This was my first experience with yourmechanic.com and everything went like clockwork. Charles arrived on time, finished the work to my satisfaction, and spent time explaining the condition of my car. On top of that, it cost me less than half of what the dealer charges for this work. All I needed to do was lead him to the car, leave, go back when he was finished, and sign my name. I plan to use yourmechanic.com and Charles whenever possible in the future.
He arrived a few minutes early, explained everything to me and completed the job quickly and professionally. It was a very good first time experience using this service and Charles was great.
Charles was timely, courteous, and very professional. I used his services to diagnose a problem with my 2008 VW GTI - Charles arrived in a VW Golf himself. He explained the problem in detail, and seemed very knowledgable/familiar with the car. I would definitively recommend him, and use his services again.
Charles is professional, courteous and efficient. Today, I chose Charles for the second time for a repair project. I recommend Charles to all my family and friends.
Great experience with Charles. He was polite, professional and communicated well throughout the whole process. It's unfortunate that it was cold and rainy out while he was working, but it never effected his attitude or work performance.
Charles is a really nice guy. He did have to reschedule once but then he arrived on time and did a great job. He replaced my breaks despite the bitter cold. We drove it around the blocks a few times (his suggestion) before he left to confirm everything was to my liking. Nice job.
Charles was great fixed my Dodge 2500 Ram O2 sensors and break cable. I am very happy with the service and will continue using Charles for all my auto repairs. The initial hiccups with the 1st appointment, that were associated with the home office, is behind us now.
This was my second time booking Charles and I absolutely support him 200%! Charles helped me with my differential oil change since I have a pretty old car, and I trust his judgements/recommendations very much. I would be sure to book him if you have any questions or concerns about your car. Charles is the REAL DEAL!