Charles

13 years of experience
Washington, DC (Hagerstown, MD)

I've been an automotive technician since 2004. In that time I've gained experience working on Domestic and Asian cars, but specialize in working on European vehicles. Over my career I've worked at major dealerships and independent shops. Providing efficient and thorough repairs to my customers is my top priority.

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Ford Freestar
on February 16

Charles was on time for the scheduled appt. and very knowledgeable about the service that needed to be done. This is the second time he has worked on a car in my household. If we need anything else, we will ask for Charles.


on February 10

Highly knowledgeable, great feedback on some other possibly issues it could be and some future suggestions on maintenance. Fixed the car and up and running in no time. Very impressed!


services

  • Tune-up

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Jeep Grand Cherokee
on February 09

Charles is a knowledgeable and friendly person. he was easy to talk to and explained everything with precision and expertise. he explained things in away that made me feel that I knew exactly what he was saying. he makes you feel very comfortable and certain that the job was done correctly.


on February 10

Charles was great. He was able to accurately diagnose my problems and make the proper repairs. I can rest easy knowing that he's here for me if ever needed in the future. Would definitely recommend Charles to others!!


on February 02

This was my first experience with yourmechanic.com and everything went like clockwork. Charles arrived on time, finished the work to my satisfaction, and spent time explaining the condition of my car. On top of that, it cost me less than half of what the dealer charges for this work. All I needed to do was lead him to the car, leave, go back when he was finished, and sign my name. I plan to use yourmechanic.com and Charles whenever possible in the future.


on February 06

Charles is the best. I want to request him to conduct the rest of the work I need done on my car! Just an absolute pleasure working with him. Thank you so much, Charles!


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Toyota Corolla
on January 25

He arrived a few minutes early, explained everything to me and completed the job quickly and professionally. It was a very good first time experience using this service and Charles was great.


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Infiniti FX45
on January 24

Charles is professional, courteous and efficient. Today, I chose Charles for the second time for a repair project. I recommend Charles to all my family and friends.


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Chrysler 300M
on January 20

Great experience with Charles. He was polite, professional and communicated well throughout the whole process. It's unfortunate that it was cold and rainy out while he was working, but it never effected his attitude or work performance.


on January 20

Charles was timely, courteous, and very professional. I used his services to diagnose a problem with my 2008 VW GTI - Charles arrived in a VW Golf himself. He explained the problem in detail, and seemed very knowledgable/familiar with the car. I would definitively recommend him, and use his services again.


on February 18

Great service! Charles was knowledgeable, friendly, and got the job done with no hiccups. I would definitley recommend him.


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Acura TL
on January 09

Charles is a really nice guy. He did have to reschedule once but then he arrived on time and did a great job. He replaced my breaks despite the bitter cold. We drove it around the blocks a few times (his suggestion) before he left to confirm everything was to my liking. Nice job.


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Dodge Ram 2500
on January 05

Charles was great fixed my Dodge 2500 Ram O2 sensors and break cable. I am very happy with the service and will continue using Charles for all my auto repairs. The initial hiccups with the 1st appointment, that were associated with the home office, is behind us now.


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Ford Ranger
on February 03

He was right on time, knew what he was doing and got the job done! One of the best car service experiences I have had.


on December 02

This was my second time booking Charles and I absolutely support him 200%! Charles helped me with my differential oil change since I have a pretty old car, and I trust his judgements/recommendations very much. I would be sure to book him if you have any questions or concerns about your car. Charles is the REAL DEAL!


on January 07

Charles was on time and professional. His comments and suggestions will definitely determine whether I buy this car or not.


on January 29

Charles was very professional and very detailed during the inspection of a car we were planning to purchase.


on November 18

Charles was very timely, professional and courteous. He was very reliable and completed the job very quickly. He even helped me check differential oils even though I was only asking for the transmission oil change. I really appreciate his honesty because it is so rare and hard to come by nowadays. Keep doing the great work you're doing Charles!


on August 13

Charles was absolutely great! He was on time, called to notify me he was here, and made good suggestions about where to park my car so the work could be done properly. He finished the work quickly and called me as soon as he was done. He was competent, personable, and made me feel comfortable even though I'm not familiar with much regarding car repair. Thank you Charles!


on August 24

Great first time experience. Arrived and finished in a timely manner. Hope to do business with Charles again. Will definitely recommend to others. Thx


on August 24

Charles arrived on time and well prepared with his tools and knowledge of my vehicle. He was very nice and taught me a couple things about my car that I didn't know. He inspected my car and let me know what was wrong and I will need a couple of repairs and I want Charles to do these repairs. I will refer Charles and Your Mechanic to my friends and family. 5 stars.


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Subaru Forester
on August 27

He was prompt to the appointment, courteous and extremely flexible. He fixed my car quickly and efficiently and answered all of my questions. He was thorough and professional.


on August 31

Excellent service. Charles was very friendly and completely understood the issues I was facing and the car inspection I needed. He provided a very detailed and comprehensive report on the state of my car along with recommendations and made sure I understood exactly what was going on. Will definitely request his services again in the future.


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Dodge Dakota
on September 07

Charles was great. He arrived on schedule and discussed the situation intelligently. He had the necessary tools and parts. When he tested his repair and found it was not perfect (new gasket leaking, not unusual for a facing that has not been touched in 185,000 miles) he checked to be sure I did not need the truck right away and said he would be back to make it perfect. He returned when he said he would, re-did that aspect of the repair, and could not have been nicer about it. A very professional conscientious guy.


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BMW 528i
on September 17

Charles does great work and is very kind. He arrives on time and does the job in a timely manner. I will surely ask for Charles to repair any future repairs needed on my vehicle.


on September 26

Before our appointment Charles got in touch with me to discuss what my car needed. On the day of, he arrived right on time and was friendly and professional. He got my oil changed, tires rotated, and spark plugs replaced in a timely manner, and after he was done, he was very helpful in explaining the results of his inspection and what maintenance I will need in the future. I will definitely be contacting him with those maintenance needs when they arise. Side note - I took a four hour road trip the next day and my car ran wonderfully!


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Chevrolet Colorado
on September 30

Charles is very professional! I will ask for him whenever I need some work done on my vehicle. He was friendly, and explained everything he was doing and why. Great experience.!!!


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BMW X5
on November 22

He arrived on time and finished the job in a timely manner. I'm very pleased with the work he did and his knowledge and professionalism. A great mechanic.


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Honda CR-V
on October 12

Order Alternator from Ebay to install on my 2004 Honda CR-V. Mechanic Charles came on time and install it. We couldn't clear the battery light. Due to the fact the parts I provide, one of them was New Alternator was simply dead out of the Box. But overall Charles did great job on installing my alternator that I provide.


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Ford Edge
on November 09

Friendly, helpful, knowledgeable guy that was trustworthy and wanting to please. Job was done quickly and done well. Good exeprienence and would do it again.


Rating summary
5 star
82
4 star
4
3 star
1
2 star
0
1 star
0
How people describe Charles

Friendly

(77)

Professional

(82)

Competent

(73)

Courteous

(69)

Goes above and beyond

(48)

Expert

(46)

Knowledgeable

(71)

Timely

(59)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com