Charles

12 years of experience
Washington, DC (Hagerstown, MD)

I've been an automotive technician since 2004. In that time I've gained experience working on Domestic and Asian cars, but specialize in working on European vehicles. Over my career I've worked at major dealerships and independent shops. Providing efficient and thorough repairs to my customers is my top priority.

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on December 02

This was my second time booking Charles and I absolutely support him 200%! Charles helped me with my differential oil change since I have a pretty old car, and I trust his judgements/recommendations very much. I would be sure to book him if you have any questions or concerns about your car. Charles is the REAL DEAL!


on December 02

Charles was very polite and professional. Came to inspect my car and was able to find the problem and bring a solution to the table.


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BMW X5
on November 22

He arrived on time and finished the job in a timely manner. I'm very pleased with the work he did and his knowledge and professionalism. A great mechanic.


on November 18

Charles was very timely, professional and courteous. He was very reliable and completed the job very quickly. He even helped me check differential oils even though I was only asking for the transmission oil change. I really appreciate his honesty because it is so rare and hard to come by nowadays. Keep doing the great work you're doing Charles!


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Infiniti FX45
on November 16

Charles is a true professional. He was on time, informed, courteous and personable. I want to work with Charles going forward and will recommend Charles to my family and friends.


on November 11

This was my first time using YourMechanic. Charles was more than great ! He called when he was on his way and he even arrived early. He was friendly and he knew exactly what he was doing. The service didn't even take as long as I thought. He checked my whole car, told me everything that needed to be done and he did it. I would STRONGLY recommend Charles if you ever decide to use this service.


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Ford Edge
on November 09

Friendly, helpful, knowledgeable guy that was trustworthy and wanting to please. Job was done quickly and done well. Good exeprienence and would do it again.


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Acura TL
on October 24

Charles showed up on time. He was proffessional. Knowledgeable and curtious. We had a good talk about cars. I would recommend Charles to anyone.


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Honda CR-V
on October 12

Order Alternator from Ebay to install on my 2004 Honda CR-V. Mechanic Charles came on time and install it. We couldn't clear the battery light. Due to the fact the parts I provide, one of them was New Alternator was simply dead out of the Box. But overall Charles did great job on installing my alternator that I provide.


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Chevrolet Colorado
on September 30

Charles is very professional! I will ask for him whenever I need some work done on my vehicle. He was friendly, and explained everything he was doing and why. Great experience.!!!


on September 26

Before our appointment Charles got in touch with me to discuss what my car needed. On the day of, he arrived right on time and was friendly and professional. He got my oil changed, tires rotated, and spark plugs replaced in a timely manner, and after he was done, he was very helpful in explaining the results of his inspection and what maintenance I will need in the future. I will definitely be contacting him with those maintenance needs when they arise. Side note - I took a four hour road trip the next day and my car ran wonderfully!


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Chrysler 300
on September 27

Charles was very professional and nice. He helped me understand the problem with my car and what needed to be done to get me back on the road.


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Audi A4
on September 15

Charles was thorough, quick, and knowledgable. He made the process very painless - showed up early, finished in under an hour, and taught me what was going on.


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BMW 528i
on September 17

Charles does great work and is very kind. He arrives on time and does the job in a timely manner. I will surely ask for Charles to repair any future repairs needed on my vehicle.


on August 31

Excellent service. Charles was very friendly and completely understood the issues I was facing and the car inspection I needed. He provided a very detailed and comprehensive report on the state of my car along with recommendations and made sure I understood exactly what was going on. Will definitely request his services again in the future.


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Dodge Dakota
on September 07

Charles was great. He arrived on schedule and discussed the situation intelligently. He had the necessary tools and parts. When he tested his repair and found it was not perfect (new gasket leaking, not unusual for a facing that has not been touched in 185,000 miles) he checked to be sure I did not need the truck right away and said he would be back to make it perfect. He returned when he said he would, re-did that aspect of the repair, and could not have been nicer about it. A very professional conscientious guy.


on August 24

Charles arrived on time and well prepared with his tools and knowledge of my vehicle. He was very nice and taught me a couple things about my car that I didn't know. He inspected my car and let me know what was wrong and I will need a couple of repairs and I want Charles to do these repairs. I will refer Charles and Your Mechanic to my friends and family. 5 stars.


on August 13

Charles was absolutely great! He was on time, called to notify me he was here, and made good suggestions about where to park my car so the work could be done properly. He finished the work quickly and called me as soon as he was done. He was competent, personable, and made me feel comfortable even though I'm not familiar with much regarding car repair. Thank you Charles!


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Subaru Forester
on August 27

He was prompt to the appointment, courteous and extremely flexible. He fixed my car quickly and efficiently and answered all of my questions. He was thorough and professional.


on August 24

Great first time experience. Arrived and finished in a timely manner. Hope to do business with Charles again. Will definitely recommend to others. Thx


on December 01

Charles was extremely helpful, easy to get along with, and effective at his job. Great work


on September 15

Charles was prompt and professional, and took the time to explain an additional fault he found after replacing the belt tensioner.


on November 09

Charles was great - was a quick interaction but he was very professional and got the job done!


on September 13

He was prompt, professional, and got the job done. He seemed very knowledgable about VWs. Our beetle is running better than ever.


on November 08

Charles was great! Best experience l've had, using a mechanic not from the dealership.


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Subaru Impreza
on October 07

On time, polite, professional. Excellent service and communication skills. Will definitely hire again!


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  • Brakes, Steering and Susp...

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Volkswagen Passat
on October 21

Charles is great, saved me hundreds of dollars! I will be requesting him for all my VW needs!


on October 06

He cmae on time, completed the job clean and gave helpful advises. I am very happy with his job.


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BMW 328i
on November 25

Friendly and knowledgeable professional who does his job right.


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Honda Pilot
on October 28

One of the nicest and professional mechanic I have ever come across


Rating summary
5 star
53
4 star
3
3 star
1
2 star
0
1 star
0
How people describe Charles

Friendly

(51)

Professional

(54)

Competent

(49)

Courteous

(45)

Goes above and beyond

(27)

Expert

(30)

Knowledgeable

(47)

Timely

(39)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com