I've been an automotive technician since 2004. In that time I've gained experience working on Domestic and Asian cars, but specialize in working on European vehicles. Over my career I've worked at major dealerships and independent shops. Providing efficient and thorough repairs to my customers is my top priority.
Mountain View, CA
Charles showed up early, finished the job ahead of schedule, made sure I understood the entire process, and made me feel totally comfortable. I will request him specifically next time. Oh, he was super friendly and courteous too. Thanks Charles!
Charles did an excellent job replacing the brakes on my car. He even let me know that my front brakes did not need replacement and saved me $130!
Charles did a outstanding job replacing my front strut assemblies. It was a tuff job to replace the struts due to rusted parts. Charles is very hard working and knowledgeable. I definitely would recommend him to anybody in need of a good mechanic. Many thanks Charles.
Charles is an expert and reputable mechanic. Another mechanic said I needed brake pads and rotors so I booked Charles to replace them, the brake fluid and the valve cover gasket. Charles said the pads had plenty of thickness and that the fluid was clean so I decided to save almost $400 and spend it another day. Now that's an honest mechanic. He also answered all my questions. and was very personable.
Echoing others, he's very friendly and would explain things in plain English and would answer any question. Like others, I'm planning to book this gentleman again in future for any follow-ups.
Friendly, helpful, knowledgeable guy that was trustworthy and wanting to please. Job was done quickly and done well. Good exeprienence and would do it again.
Charles was absolutely great! He was on time, called to notify me he was here, and made good suggestions about where to park my car so the work could be done properly. He finished the work quickly and called me as soon as he was done. He was competent, personable, and made me feel comfortable even though I'm not familiar with much regarding car repair. Thank you Charles!
Charles was friendly, professional and knowledgeable. He was very helpful and recommended additional services, for which I received a quote and booked my next appointment for those services.
Charles arrived for the appointment and in an efficient and timely manner replaced my battery. In addition, he checked my vehicle and recommended other maintenance services.
Charles was extremely knowledgeable and thorough in his work. He also made suggestions for other things that possibly needed to be fixed at a later time. Would absolutely recommend him and will use again in the future if further work is needed.
Charles was on time for the scheduled appt. and very knowledgeable about the service that needed to be done. This is the second time he has worked on a car in my household. If we need anything else, we will ask for Charles.
Charles was great. He was able to accurately diagnose my problems and make the proper repairs. I can rest easy knowing that he's here for me if ever needed in the future. Would definitely recommend Charles to others!!
Great first time experience. Arrived and finished in a timely manner. Hope to do business with Charles again. Will definitely recommend to others. Thx
Highly knowledgeable, great feedback on some other possibly issues it could be and some future suggestions on maintenance. Fixed the car and up and running in no time. Very impressed!
Charles is a knowledgeable and friendly person. he was easy to talk to and explained everything with precision and expertise. he explained things in away that made me feel that I knew exactly what he was saying. he makes you feel very comfortable and certain that the job was done correctly.
Charles is the best. I want to request him to conduct the rest of the work I need done on my car! Just an absolute pleasure working with him. Thank you so much, Charles!
This was my first experience with yourmechanic.com and everything went like clockwork. Charles arrived on time, finished the work to my satisfaction, and spent time explaining the condition of my car. On top of that, it cost me less than half of what the dealer charges for this work. All I needed to do was lead him to the car, leave, go back when he was finished, and sign my name. I plan to use yourmechanic.com and Charles whenever possible in the future.
Charles arrived on time and well prepared with his tools and knowledge of my vehicle. He was very nice and taught me a couple things about my car that I didn't know. He inspected my car and let me know what was wrong and I will need a couple of repairs and I want Charles to do these repairs. I will refer Charles and Your Mechanic to my friends and family. 5 stars.
He arrived a few minutes early, explained everything to me and completed the job quickly and professionally. It was a very good first time experience using this service and Charles was great.
Charles was timely, courteous, and very professional. I used his services to diagnose a problem with my 2008 VW GTI - Charles arrived in a VW Golf himself. He explained the problem in detail, and seemed very knowledgable/familiar with the car. I would definitively recommend him, and use his services again.
Charles is professional, courteous and efficient. Today, I chose Charles for the second time for a repair project. I recommend Charles to all my family and friends.
Great experience with Charles. He was polite, professional and communicated well throughout the whole process. It's unfortunate that it was cold and rainy out while he was working, but it never effected his attitude or work performance.
Charles is a really nice guy. He did have to reschedule once but then he arrived on time and did a great job. He replaced my breaks despite the bitter cold. We drove it around the blocks a few times (his suggestion) before he left to confirm everything was to my liking. Nice job.
Charles was great fixed my Dodge 2500 Ram O2 sensors and break cable. I am very happy with the service and will continue using Charles for all my auto repairs. The initial hiccups with the 1st appointment, that were associated with the home office, is behind us now.
He was prompt to the appointment, courteous and extremely flexible. He fixed my car quickly and efficiently and answered all of my questions. He was thorough and professional.
This was my second time booking Charles and I absolutely support him 200%! Charles helped me with my differential oil change since I have a pretty old car, and I trust his judgements/recommendations very much. I would be sure to book him if you have any questions or concerns about your car. Charles is the REAL DEAL!
He arrived on time and finished the job in a timely manner. I'm very pleased with the work he did and his knowledge and professionalism. A great mechanic.
Charles is a true professional. He was on time, informed, courteous and personable. I want to work with Charles going forward and will recommend Charles to my family and friends.
Charles was very timely, professional and courteous. He was very reliable and completed the job very quickly. He even helped me check differential oils even though I was only asking for the transmission oil change. I really appreciate his honesty because it is so rare and hard to come by nowadays. Keep doing the great work you're doing Charles!
This was my first time using YourMechanic. Charles was more than great ! He called when he was on his way and he even arrived early. He was friendly and he knew exactly what he was doing. The service didn't even take as long as I thought. He checked my whole car, told me everything that needed to be done and he did it. I would STRONGLY recommend Charles if you ever decide to use this service.