I've been an automotive technician since 2004. In that time I've gained experience working on Domestic and Asian cars, but specialize in working on European vehicles. Over my career I've worked at major dealerships and independent shops. Providing efficient and thorough repairs to my customers is my top priority.
Echoing others, he's very friendly and would explain things in plain English and would answer any question. Like others, I'm planning to book this gentleman again in future for any follow-ups.
Charles was friendly, professional and knowledgeable. He was very helpful and recommended additional services, for which I received a quote and booked my next appointment for those services.
Charles arrived for the appointment and in an efficient and timely manner replaced my battery. In addition, he checked my vehicle and recommended other maintenance services.
Charles was prompt, professional, and finished the work in a timely fashion. Definitely left a good impression on me of YourMechanic overall.
Charles was extremely knowledgeable and thorough in his work. He also made suggestions for other things that possibly needed to be fixed at a later time. Would absolutely recommend him and will use again in the future if further work is needed.
He Resolved the issue for which I called in a timely manner! I would definitely call him again in future need.
Charles was on time for the scheduled appt. and very knowledgeable about the service that needed to be done. This is the second time he has worked on a car in my household. If we need anything else, we will ask for Charles.
Highly knowledgeable, great feedback on some other possibly issues it could be and some future suggestions on maintenance. Fixed the car and up and running in no time. Very impressed!
Charles was patient and explained everything very well. My problem was with the parts -- the parts required for two of my four jobs weren't ready, which meant that we needed to schedule a second appointment to complete some of the work.
Charles was great. He was able to accurately diagnose my problems and make the proper repairs. I can rest easy knowing that he's here for me if ever needed in the future. Would definitely recommend Charles to others!!
Charles is a knowledgeable and friendly person. he was easy to talk to and explained everything with precision and expertise. he explained things in away that made me feel that I knew exactly what he was saying. he makes you feel very comfortable and certain that the job was done correctly.
Charles is the best. I want to request him to conduct the rest of the work I need done on my car! Just an absolute pleasure working with him. Thank you so much, Charles!
This was my first experience with yourmechanic.com and everything went like clockwork. Charles arrived on time, finished the work to my satisfaction, and spent time explaining the condition of my car. On top of that, it cost me less than half of what the dealer charges for this work. All I needed to do was lead him to the car, leave, go back when he was finished, and sign my name. I plan to use yourmechanic.com and Charles whenever possible in the future.
Great, knowledgeable and affordable car repair provided by Charles. We will definitely be using his services again.
Charles is professional, courteous and efficient. Today, I chose Charles for the second time for a repair project. I recommend Charles to all my family and friends.
He arrived a few minutes early, explained everything to me and completed the job quickly and professionally. It was a very good first time experience using this service and Charles was great.
Order Alternator from Ebay to install on my 2004 Honda CR-V. Mechanic Charles came on time and install it. We couldn't clear the battery light. Due to the fact the parts I provide, one of them was New Alternator was simply dead out of the Box. But overall Charles did great job on installing my alternator that I provide.
Charles was absolutely great! He was on time, called to notify me he was here, and made good suggestions about where to park my car so the work could be done properly. He finished the work quickly and called me as soon as he was done. He was competent, personable, and made me feel comfortable even though I'm not familiar with much regarding car repair. Thank you Charles!
Great first time experience. Arrived and finished in a timely manner. Hope to do business with Charles again. Will definitely recommend to others. Thx
Charles arrived on time and well prepared with his tools and knowledge of my vehicle. He was very nice and taught me a couple things about my car that I didn't know. He inspected my car and let me know what was wrong and I will need a couple of repairs and I want Charles to do these repairs. I will refer Charles and Your Mechanic to my friends and family. 5 stars.
He was prompt to the appointment, courteous and extremely flexible. He fixed my car quickly and efficiently and answered all of my questions. He was thorough and professional.
Charles was timely, courteous, and very professional. I used his services to diagnose a problem with my 2008 VW GTI - Charles arrived in a VW Golf himself. He explained the problem in detail, and seemed very knowledgable/familiar with the car. I would definitively recommend him, and use his services again.
Great experience with Charles. He was polite, professional and communicated well throughout the whole process. It's unfortunate that it was cold and rainy out while he was working, but it never effected his attitude or work performance.
Charles is a really nice guy. He did have to reschedule once but then he arrived on time and did a great job. He replaced my breaks despite the bitter cold. We drove it around the blocks a few times (his suggestion) before he left to confirm everything was to my liking. Nice job.
Excellent service. Charles was very friendly and completely understood the issues I was facing and the car inspection I needed. He provided a very detailed and comprehensive report on the state of my car along with recommendations and made sure I understood exactly what was going on. Will definitely request his services again in the future.
Charles was great fixed my Dodge 2500 Ram O2 sensors and break cable. I am very happy with the service and will continue using Charles for all my auto repairs. The initial hiccups with the 1st appointment, that were associated with the home office, is behind us now.
Charles was great. He arrived on schedule and discussed the situation intelligently. He had the necessary tools and parts. When he tested his repair and found it was not perfect (new gasket leaking, not unusual for a facing that has not been touched in 185,000 miles) he checked to be sure I did not need the truck right away and said he would be back to make it perfect. He returned when he said he would, re-did that aspect of the repair, and could not have been nicer about it. A very professional conscientious guy.
Charles does great work and is very kind. He arrives on time and does the job in a timely manner. I will surely ask for Charles to repair any future repairs needed on my vehicle.
This was my second time booking Charles and I absolutely support him 200%! Charles helped me with my differential oil change since I have a pretty old car, and I trust his judgements/recommendations very much. I would be sure to book him if you have any questions or concerns about your car. Charles is the REAL DEAL!