I've been an automotive technician for over 15 years and have experience working on most makes and models of cars. I have training in automotive technology and have worked in independent shops as well as owned my own restoration shop. I'm passionate about getting your car back up and running as quickly and as safely as possible!
Shaun was on time and asked if I had any initial questions or things to point out to him. After the work was completed (quicker than the estimated time) he provided tips on keeping the car running well and gave his preventive maintenance tips as the car is 17 years old. I will not hesitate to use Shaun again.
Shaun was right on time and super nice. He actually came out about 2 years ago to fix the same problem with another window on our car. He clearly knows what he is doing - he came, he saw, he fixed.
Shaun is an awesome mechanic and even better person! He took the time to explain what he was doing, step by step. Answered any questions I had, and even took time to inspect my vehicle & give me a few tips on maintenance! Great Guy.
The overall experience was great, I request the brake replacement and system flush . He arrived on time and finished the entire thing in less than 2 hours which was great . He even did the complete inspection of the car to make sure everything is functioning as expected.
My car was making a strange sound so I had someone come out to take a look. Shaun was friendly and professional and was able to ease my mind that my car wasn't going to fall apart while I was driving it.
Shaun was super nice and explained everything he was doing. He even showed me the broken part so I could understand what needed replacing. I will definitely ask for him if I need any other repairs. My window works perfectly now. Hopefully I never have to go to the dealership again!!!! yay for Shaun and your mechanic.com. They RULE!!!!!
This was the first time I used this service, but it won't be the last. It's a very convenient way to have my car serviced. Shaun was on time and did a good job, and was very professional.
Shaun arrived on agreed time, was super friendly and provided me with some extra "mechanical" advice on other areas of my car. I would definitely recommend him to my friends and use his service in the future.
Shaun was very professional, attentive and most importantly explained everything in detail as to what work he completed. I would recommend him over and over again to anyone!
THIS IS MY SECOND JOB WITH SHAUN. THIS MECHANIC IS FANTASTIC 10 PLUS EASY. REAL PRO. VERY ORGANIZED DETAILED WITH EXCELLENT CUSTOMER SERVICE. HE IS MANAGERIAL MATERIAL FOR SURE. PUNCTUAL POLITE CLEAN VERY EXPERIENCED. NO JEEP DEALER WOULD COME NEAR HIS QUALITY/CHARACTERISTIC PROFESSIONALISM. I MADE A GREAT CHOICE NOW ITS UP TO YOU. STEVE OF WALNUT CREEK
very satisfied with Shaun, but your website left something to be desired. Had to call to book my appointment after several tries online left me with an eternal please wait message. Also after discussing possibilities to proceed with Shaun your office will not send him out and told me I need to take car to a shop. this would bw acceptable with an explanation of why. Instead I basically was just told you can't do the work.
What particularly impresses me about Shaun is the level of service and unwavering professionalism he displays. He understands that my knowledge about auto mechanics is next to nothing. He patiently works with me to identify my concerns, takes time to explain and offer solutions. The work that Shane does should be held up as an example for others to try to emulate. I believe that Shane deserves to be commended for his service which is always well beyond my expectations.
Have to say Shaun is well professional and intellectual in conducting himself.Diagnosis of my vehicle condition was advice to me both the pro and con to my satisfaction as a customer which elevated me from Shaun standard of his professionalism considering one in a million mechanic you can find.
It is commonly known that most people have no confidence in Auto Service Shops. Too many times it has been proven that the shops are more concerned with increasing service bills unnecessarily for higher profit, than providing quality service at a fair price. I am one of those skeptical customers, hence the reason why my research uncovered "Your Mechanic", and now I swear by the organization. My recent service was performed by Shaun James, and I have nothing but good things to say about him. He was on time, he was very knowledgeable, professional and willing to educate me on a variety of mechanical aspects of my vehicle that I was unaware of. This gives me the confidence that not only is he competent at what he does, he "has my back" and is only concerned with identifying the service I need, and the things that I should be aware of for the future. When you find a mechanic like this, keep him. They are difficult to find. Remember, I am a true skeptic, and I will never rate anyone or anything this high unless they earn it!
Shaun was fantastic! I originally made the appointment to have my rear brakes replaced, based on a dealership recommendation. Turns out there is lots of life left in my rear brakes, rather than take advantage of the situation Shaun did a thorough inspection of both the front and rear brakes. He took the time to not only explain the brakes, he answered all my questions regarding other things on my car. I would definitely use him again.
Shaun was on time and straight to the point! Got the job done and was cleaned, packed, and ready to go in about an hour and a half. Already booked another appointment with him.
this is not my first time having Shaun do work on my cars and I give him a 10 or perfect rating every time. I request Shaun because he is an expert at his job and very professional.
The pre-purchase inspection found several items that I would not have seen from the Internet photos alone. Even though I didn't end up purchasing the vehicle in question, I appreciated the efforts, photos, and detailed analysis of questionable vehicle condition that led me to skip a car that would have required additional repairs. Thank you.
Shaun is very nice and professional. I saw one of review saying he did not say much but I consider this is his strength. He is very efficient and get the job done in a very organized manner. After he completed the job, I chat with him and it was very pleasant to talk to him. I should also point out that he is the most honest auto mechanic I have met.
I found Shaun to be an excellent mechanic. He was entirely professional and careful about working under the hood. His approach is very systematic and competent, and he is sure of each step he takes in servicing your car. One could wish their doctor would be this timely, professional, and courteous as Shaun. I had a bad battery, and he had me up and running in no time. Thank you very much, Shaun!! It's great to know I can count on Shaun in the future if I need auto servicing.
Shaun was punctual and very knowledgeable, he went to fix and replaced the rear brake pads right away. no hesitations on his part, meaning he knows what he's doing. i would recoomend him to anyone needing work or their vehicle.
Shaun was great. We had him come out to inspect a used car (Mazda 2) at a dealers before purchase. He was very helpful explaining things to me. To a non-expert (obviously) his checks seemed very thorough and he couldn't find anything serious wrong with the car and so far having purchased it (about 2 months ago) neither can we.
Shaun was great! He arrived on time, replaced both sensors on the car in a timely manner, he was polite, courteous and attentive to my many questions as he worked. This is the 1st time I have used this company and was a bit skeptical. I have always worked on my own cars but my age and disabilities now prevent me from doing that. So glad I have found someone I can trust and not bite me in the pocketbook. thanks Shaun!!!
Shaun showed up to the appointment on time and was very knowledgeable and was able to fixed the issue with the rear suspension and i was very happy with the resukt
Both this service and my mechanic Shaun are outstanding! So refreshing - it literally gave me new hope in life that I won't always be at the mercy of the standard brick-and-mortar-mechanic model. Shaun was so incredibly professional, honest, and helpful. I have already recommended mymechanic to my friends.
He is very nice and very good mechanic. He completed the job in time. There was a part which broke so he went to the market and bought it and replaced it(No extra cost). Very Pleased with his work
Telephone communication with Customer Service is not good. I talked someone and he promised to call back, and then he won't. I call back and put me on hold long time and I asked you to automatically call back. Different person call me and I had to explain again. He promised to call me back and he won't. May be I am impatient. You must make bette communication as a whole in order to promote your business. (R.Yi)
Shaun was absolutely great not only was he early. Everything was done fast very professional. This was my first time I will definitely book him again. Thanks Shaun back on the road again because of you. I'm recommending him to all my friends and family.
Shawn is a good person. He arrived on time, listened to what I had to say, and with a few minor adjustments had my problem solved. I highly recommend him and your service to my friends and family.
As usual Shaun was ever the knowledgeable professional. He jumped into the job and completed it in short order. He is truly a trustworthy auto mechanic, with exceptional skills. I know my repairs or service will be completed correctly and post haste.