Shaun

17 years of experience
San Francisco-Oakland-San Jose, CA

I've been an automotive technician for over 15 years and have experience working on most makes and models of cars. I have training in automotive technology and have worked in independent shops as well as owned my own restoration shop. I'm passionate about getting your car back up and running as quickly and as safely as possible!

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on February 20

Shaun is an awesome mechanic and even better person! He took the time to explain what he was doing, step by step. Answered any questions I had, and even took time to inspect my vehicle & give me a few tips on maintenance! Great Guy.


services

car

Honda Civic
on January 24

The overall experience was great, I request the brake replacement and system flush . He arrived on time and finished the entire thing in less than 2 hours which was great . He even did the complete inspection of the car to make sure everything is functioning as expected.


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Honda Fit
on February 14

Showed up in time and completed work in time. Knowledgeable, professional, and friendly. Even gave me some tips on maintaining my car.


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Lexus RX350
on January 22

Shaun is very nice and professional. I saw one of review saying he did not say much but I consider this is his strength. He is very efficient and get the job done in a very organized manner. After he completed the job, I chat with him and it was very pleasant to talk to him. I should also point out that he is the most honest auto mechanic I have met.


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Honda Civic
on February 14

Shaun was professional and great to work with. I would really recommend him. Thank you for fixing my car so quickly.


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Honda Civic
on December 28

Shaun is very knowledgable and can get work done quick and efficient. I would definitely recommend shaun for any future auto repairs. Thanks Shaun.


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Toyota Corolla
on December 08

He is very nice and very good mechanic. He completed the job in time. There was a part which broke so he went to the market and bought it and replaced it(No extra cost). Very Pleased with his work


on October 31

My daughter's car experienced some kind of fluid leak when she arrived at her work. Since I was not local at the time, my daughter was not able to confirm the type of fluid leaked. I booked an appointment with Shaun since he repaired my Acura at my home earlier in the year and I was very pleased with his knowledge and the work performed. He arrived on time at my daughter's work place parking lot and was able to diagnose the problem in less than 5 minutes while it was raining hard. The radiator hose leading the water pump became dislodged. Since I worked on cars in the past, he gave me some advice if I were to repair myself. Fortunately, it was an easy fix for me and got my daughter's car ready to go by the time she got off work. I was very surprised Shaun was available on a Sunday! Same day response! I will continue to book with Shaun on any future diagnosing or repair needs. Thank you Shaun!


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Honda Accord
on July 18

Both this service and my mechanic Shaun are outstanding! So refreshing - it literally gave me new hope in life that I won't always be at the mercy of the standard brick-and-mortar-mechanic model. Shaun was so incredibly professional, honest, and helpful. I have already recommended mymechanic to my friends.


services

  • Inspection / Diagnostics
  • Customer is stating there...

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Chevrolet Trailblazer
on July 27

Shaun showed up to the appointment on time and was very knowledgeable and was able to fixed the issue with the rear suspension and i was very happy with the resukt


on September 19

Shaun was great. We had him come out to inspect a used car (Mazda 2) at a dealers before purchase. He was very helpful explaining things to me. To a non-expert (obviously) his checks seemed very thorough and he couldn't find anything serious wrong with the car and so far having purchased it (about 2 months ago) neither can we.


on August 10

Shaun was punctual and very knowledgeable, he went to fix and replaced the rear brake pads right away. no hesitations on his part, meaning he knows what he's doing. i would recoomend him to anyone needing work or their vehicle.


on November 25

Shawn is a good person. He arrived on time, listened to what I had to say, and with a few minor adjustments had my problem solved. I highly recommend him and your service to my friends and family.


on November 30

Shaun's earlier appt cancelled so called to see if he could come earlier, so . . .'thumbs up'. Arrived shortly after he called, got right to work and finished within the time allotted for this job. Loved that he actually took my car for a 'test drive' after changing the spark plugs plus the rear brakes to make sure that all was in good standing. Yeah!!! Great job Shaun! :)


services

  • 45,000 Miles Maintenance ...

car

Toyota Camry
on December 07

This is the second time that I had Shaun work on my cars. He is an expert in his work. He is very professional, he is on time and completes his work in a timely matter. He is very neat and he does not leave any mess behind. Shaun took his time to explain things to my understanding. I will definitely recommend him and I will use his service again.


on October 11

Shaun was very knowledgeable about the issue presented and quickly identified the root cause of the transmission leak from the axle seal. Would definitely hire Shaun again!


on December 19

This is my third time using Shaun. I will definitely use him again and I highly recommend him to others. Shaun was set up for an appointment I was told would last about 1.5 hours. However, the appointment lasted about 10 minutes because he was scheduled for a wrong service appointment. Nonetheless, I was charged by "your mechanic" for service not provided. I was able to resolve the issue with the wrong amount charged to my card because Shaun was honest about the service he provided. Shaun is very professional, he is on time, he knows his work very well and he does what he says. Shaun told me that he was going to enter a note in my account about the service he provided and cost. And he did exactly what he told me. Shaun noted a charge of $71.41 for my Armada windshield wipers blade replacement (driver side front, passenger side front & rear). My card was charged $133.41 by “your mechanic” for windshield wipers and service charge for window inspection. I requested window not winding down repair. I did not request window inspection since I already knew what the problem was prior to my request. Your mechanic charged me $62.00 more than the amount Shaun submitted. At the end, I got my $62.00 back but it took going through their supervisor. I must say “your mechanic” have a poor telephone customer service. I may not use their service if I ever have to deal with their phone customer service. It took three days and countless phone calls including waiting a long time on the phone to resolve my issue. I talked to more than ten different people on the phone. I was told to push button #1 on the phone to have someone call me back several times. I was disconnected on the phone with the first person that called me back and he never called after I got disconnected. I had to call back. The 2nd person I spoke to was not helpful, she didn’t listen and was argumentative. I asked to speak to their supervisor. I was told their supervisor was gone for the day and he will call me back the next day. To cut a long story short, the supervisor called on day #3, he was nice, he said he spoke to Shaun and issued me a refund for the $62.00. Overall, good experience with Shaun and the supervisor. With that said, I did not like the backbreaking fatiguing experience with their telephone customer service.


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Lexus IS250
on September 26

Shaun was very professional and got the job done in a timely manner (In The HEAT). The biggest thing for me about mechanics is that they need to be trustworthy. Unlike other auto shops who scammed me into getting unnecessary repairs. This is the first time ever I had peace at mind about getting an auto repair and I can confidently say that I will be a returning customer when I need a repair done. Stay away from those greedy auto repair shops.


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Mazda MPV
on June 29

Telephone communication with Customer Service is not good. I talked someone and he promised to call back, and then he won't. I call back and put me on hold long time and I asked you to automatically call back. Different person call me and I had to explain again. He promised to call me back and he won't. May be I am impatient. You must make bette communication as a whole in order to promote your business. (R.Yi)


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Toyota Corolla
on October 17

Shaun was on time and straight to the point! Got the job done and was cleaned, packed, and ready to go in about an hour and a half. Already booked another appointment with him.


on December 29

Shaun did a meticulous expert job on changing the u-joint on my truck. He even had some fast solutions (tricks-of-trade) to get the job done quicker, yet expertly done. And a very friendly professional. I would highly recommend Shaun and if I ever need a another mechanic I will ask for him. By the way my truck is running smoother and like brand new.


on September 05

Showed up 15 min before the appointment time. Very professional and knowledgeable. Explained what he was doing and why. Cleaned up while he was doing the maintenance.


services

  • Brakes, Steering and Susp...

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Honda CR-V
on August 24

Shaun was fantastic! I originally made the appointment to have my rear brakes replaced, based on a dealership recommendation. Turns out there is lots of life left in my rear brakes, rather than take advantage of the situation Shaun did a thorough inspection of both the front and rear brakes. He took the time to not only explain the brakes, he answered all my questions regarding other things on my car. I would definitely use him again.


on August 20

this is not my first time having Shaun do work on my cars and I give him a 10 or perfect rating every time. I request Shaun because he is an expert at his job and very professional.


on August 15

What particularly impresses me about Shaun is the level of service and unwavering professionalism he displays. He understands that my knowledge about auto mechanics is next to nothing. He patiently works with me to identify my concerns, takes time to explain and offer solutions. The work that Shane does should be held up as an example for others to try to emulate. I believe that Shane deserves to be commended for his service which is always well beyond my expectations.


on August 23

The pre-purchase inspection found several items that I would not have seen from the Internet photos alone. Even though I didn't end up purchasing the vehicle in question, I appreciated the efforts, photos, and detailed analysis of questionable vehicle condition that led me to skip a car that would have required additional repairs. Thank you.


on August 23

Have to say Shaun is well professional and intellectual in conducting himself.Diagnosis of my vehicle condition was advice to me both the pro and con to my satisfaction as a customer which elevated me from Shaun standard of his professionalism considering one in a million mechanic you can find.


on August 06

This was my first time trying this out and I have to say it was great. I have a small list of this I still need done to my vehicle, so I will definitely use this service again.


on July 30

Shaun was fantastic to deal with. He arrived early for appointment advised on the services that was needed and recommended and more importantly advised on services which maybe performed more efficiently at a later time and/or party. He was honest , transparent and professional which is a rare commodity for car service professionals !


services

car

Honda Accord
on July 16

Shaun was great! Got there early and got the starter replaced quick! He checked out the car to see what else I needed and gave me an honest suggestion for something that I would not have known about, so someone would not rip me off later. All was good! Appreciated it all! Definitely would car him again if I needed anything done. :)


Rating summary
5 star
136
4 star
7
3 star
2
2 star
0
1 star
6
How people describe Shaun

Friendly

(94)

Professional

(105)

Competent

(84)

Courteous

(79)

Goes above and beyond

(69)

Expert

(67)

Knowledgeable

(87)

Timely

(88)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com