I've been an automotive technician for over 15 years and have experience working on most makes and models of cars. I have training in automotive technology and have worked in independent shops as well as owned my own restoration shop. I'm passionate about getting your car back up and running as quickly and as safely as possible!
I was doing online car shopping and narrowed my selection down to two vehicles. I couldn't decide on which to get and had Shaun do a pre-purchase inspection on both vehicles. His inspections are extremely thorough and he made my purchase decision much easier. Thanks a lot Shaun!
Shaun is wonderful! He's very thorough and gives good advice on what to look for and in keeping your car in good health! I highly recommend him! Thank you Shaun! :)
Shaun once again let me know he was a little ahead of schedule and would be by early. Shaun is very courteous and wants to make sure all my questions are answered before he leaves. He explains issues and preventive maintaince in a way that anybody could understand. No crazy auto jargon that goes over my head.
The first CV shaft YourMechanic ordered was a wrong part. Shaun was great, made sure the reordered part was correct, installed it ,and it works great on the car.
Serpentine belt replacement shaun spotted something I'd missed. He noticed the assembly to said part was frozen. He fixed both jobs in about an hour. I will ise him again. Five star service
Shaun arrived and tested my car for the leak, which of course had stopped. We could not duplicate the problem and so Shaun said to keep an eye on things and call back when it happens again. He did not try and push an unnecessary repair on me.
Shaun is a great mechanic. He's professional and quick while still providing excellent service. Shaun gave great tips to better maintain my car, and explained everything thoroughly.
Professional and helpful. Called and was able to do my repairs before my scheduled time. Let me know his recommendations. Brake works wonderfully!!! Will use him again.
Shaun was on time, polite and went right to work. He was helpful around giving me tips for caring for my car and was happy to answer any questions I had. It wa good to meet him. Thanks Shaun!
Shaun was on time (15 minutes early), trustworthy and polite. He even texted and called me to let me know he received my appointment. He replaced my axle c/v joint on my Honda. So far so good. The dealer parts sometimes are ridiculously expensive. Will definitely call Shaun next time I need a repair.
Shaun was very knowledgeable and explained everything to my understanding about everything that I asked him concerning my car I will recommend him to all my friends if I could that's having trouble with their cars.
Shaun was on time and straight to the point! Got the job done and was cleaned, packed, and ready to go in about an hour and a half. Already booked another appointment with him.
This is my third time using Shaun. I will definitely use him again and I highly recommend him to others. Shaun was set up for an appointment I was told would last about 1.5 hours. However, the appointment lasted about 10 minutes because he was scheduled for a wrong service appointment. Nonetheless, I was charged by "your mechanic" for service not provided. I was able to resolve the issue with the wrong amount charged to my card because Shaun was honest about the service he provided. Shaun is very professional, he is on time, he knows his work very well and he does what he says. Shaun told me that he was going to enter a note in my account about the service he provided and cost. And he did exactly what he told me. Shaun noted a charge of $71.41 for my Armada windshield wipers blade replacement (driver side front, passenger side front & rear). My card was charged $133.41 by “your mechanic” for windshield wipers and service charge for window inspection. I requested window not winding down repair. I did not request window inspection since I already knew what the problem was prior to my request. Your mechanic charged me $62.00 more than the amount Shaun submitted. At the end, I got my $62.00 back but it took going through their supervisor. I must say “your mechanic” have a poor telephone customer service. I may not use their service if I ever have to deal with their phone customer service. It took three days and countless phone calls including waiting a long time on the phone to resolve my issue. I talked to more than ten different people on the phone. I was told to push button #1 on the phone to have someone call me back several times. I was disconnected on the phone with the first person that called me back and he never called after I got disconnected. I had to call back. The 2nd person I spoke to was not helpful, she didn’t listen and was argumentative. I asked to speak to their supervisor. I was told their supervisor was gone for the day and he will call me back the next day. To cut a long story short, the supervisor called on day #3, he was nice, he said he spoke to Shaun and issued me a refund for the $62.00. Overall, good experience with Shaun and the supervisor. With that said, I did not like the backbreaking fatiguing experience with their telephone customer service.
Shaun's earlier appt cancelled so called to see if he could come earlier, so . . .'thumbs up'. Arrived shortly after he called, got right to work and finished within the time allotted for this job. Loved that he actually took my car for a 'test drive' after changing the spark plugs plus the rear brakes to make sure that all was in good standing. Yeah!!! Great job Shaun! :)
Shawn is a good person. He arrived on time, listened to what I had to say, and with a few minor adjustments had my problem solved. I highly recommend him and your service to my friends and family.
good guy, nice & professional. need a part so will have him come back to finish the job once mymechanic sends me the price of the part & labor. i do recommend Shaun.
Shaun was on time and asked if I had any initial questions or things to point out to him. After the work was completed (quicker than the estimated time) he provided tips on keeping the car running well and gave his preventive maintenance tips as the car is 17 years old. I will not hesitate to use Shaun again.
Shaun was right on time and super nice. He actually came out about 2 years ago to fix the same problem with another window on our car. He clearly knows what he is doing - he came, he saw, he fixed.
Shaun is an awesome mechanic and even better person! He took the time to explain what he was doing, step by step. Answered any questions I had, and even took time to inspect my vehicle & give me a few tips on maintenance! Great Guy.
Shaun is very nice and professional. I saw one of review saying he did not say much but I consider this is his strength. He is very efficient and get the job done in a very organized manner. After he completed the job, I chat with him and it was very pleasant to talk to him. I should also point out that he is the most honest auto mechanic I have met.
The overall experience was great, I request the brake replacement and system flush . He arrived on time and finished the entire thing in less than 2 hours which was great . He even did the complete inspection of the car to make sure everything is functioning as expected.
He is very nice and very good mechanic. He completed the job in time. There was a part which broke so he went to the market and bought it and replaced it(No extra cost). Very Pleased with his work
My daughter's car experienced some kind of fluid leak when she arrived at her work. Since I was not local at the time, my daughter was not able to confirm the type of fluid leaked. I booked an appointment with Shaun since he repaired my Acura at my home earlier in the year and I was very pleased with his knowledge and the work performed. He arrived on time at my daughter's work place parking lot and was able to diagnose the problem in less than 5 minutes while it was raining hard. The radiator hose leading the water pump became dislodged. Since I worked on cars in the past, he gave me some advice if I were to repair myself. Fortunately, it was an easy fix for me and got my daughter's car ready to go by the time she got off work. I was very surprised Shaun was available on a Sunday! Same day response! I will continue to book with Shaun on any future diagnosing or repair needs. Thank you Shaun!
Shaun was very knowledgeable about the issue presented and quickly identified the root cause of the transmission leak from the axle seal. Would definitely hire Shaun again!
Shaun was very professional and got the job done in a timely manner (In The HEAT). The biggest thing for me about mechanics is that they need to be trustworthy. Unlike other auto shops who scammed me into getting unnecessary repairs. This is the first time ever I had peace at mind about getting an auto repair and I can confidently say that I will be a returning customer when I need a repair done. Stay away from those greedy auto repair shops.
Telephone communication with Customer Service is not good. I talked someone and he promised to call back, and then he won't. I call back and put me on hold long time and I asked you to automatically call back. Different person call me and I had to explain again. He promised to call me back and he won't. May be I am impatient. You must make bette communication as a whole in order to promote your business. (R.Yi)
Both this service and my mechanic Shaun are outstanding! So refreshing - it literally gave me new hope in life that I won't always be at the mercy of the standard brick-and-mortar-mechanic model. Shaun was so incredibly professional, honest, and helpful. I have already recommended mymechanic to my friends.
Showed up 15 min before the appointment time. Very professional and knowledgeable. Explained what he was doing and why. Cleaned up while he was doing the maintenance.
Shaun showed up to the appointment on time and was very knowledgeable and was able to fixed the issue with the rear suspension and i was very happy with the resukt