Carlos was great. He listened carefully while I described what the problem was and he did a thorough inspection. I feel confident that he diagnosed the problem correctly and we scheduled another appointment for him to come out and fix the problem- which ended up being a faulty starter.
This guy is AWESOME!! He was super friendly, very knowledgeable, detailed & FAST!! Unbelievably fast! Great service!! I'll definitely use My Mechanic again & recommend!!
Signed~ Happy Satisfied Customer ;)
This is my first time using YourMechanic and I have to say Bret made me a loyal customer! He came early and told me he was willing to wait if I needed more time for my appointment which was great, and started promptly on repairing my lights. He located the problem and now my lights are in working order, and he even replaced my bulb for free. The whole process took less than 30 minutes. Bret is such a nice guy, really knowledgeable and I will definitely come back to him for any of my repair needs as well as recommend him to everyone I know. I would give Bret more than 5 stars if I could, but I think it's safe to say that I am a very satisfied customer!
Artem was great! He called me in advance to let me know he was running 10 minutes late, which was fine. He was provided the wrong oil filter by the YourMechanic parts depot, but took it upon himself to drive across town at his own expense to procure the correct part from the local dealership! He went above and beyond and I trust YourMechanic will compensate him for his effort. He was friendly and helpful and made sure to reset my oil change light on the onboard computer.