Shaun arrived and tested my car for the leak, which of course had stopped. We could not duplicate the problem and so Shaun said to keep an eye on things and call back when it happens again. He did not try and push an unnecessary repair on me.
I will definitely call Carlos again if we have any other car issues. He has been around for awhile and obviously knows what he is doing. We rescheduled because it was way too hot to be working outside and he was very flexible with setting a new appointment time. He showed us the new part and even recorded the sound of the dysfunctional starter so we could hear how much better is was with the new one. Very satisfied with his work.
This guy is AWESOME!! He was super friendly, very knowledgeable, detailed & FAST!! Unbelievably fast! Great service!! I'll definitely use My Mechanic again & recommend!!
Signed~ Happy Satisfied Customer ;)
Artem was great! He called me in advance to let me know he was running 10 minutes late, which was fine. He was provided the wrong oil filter by the YourMechanic parts depot, but took it upon himself to drive across town at his own expense to procure the correct part from the local dealership! He went above and beyond and I trust YourMechanic will compensate him for his effort. He was friendly and helpful and made sure to reset my oil change light on the onboard computer.
This is my first time using YourMechanic and I have to say Bret made me a loyal customer! He came early and told me he was willing to wait if I needed more time for my appointment which was great, and started promptly on repairing my lights. He located the problem and now my lights are in working order, and he even replaced my bulb for free. The whole process took less than 30 minutes. Bret is such a nice guy, really knowledgeable and I will definitely come back to him for any of my repair needs as well as recommend him to everyone I know. I would give Bret more than 5 stars if I could, but I think it's safe to say that I am a very satisfied customer!