by Cam from Concord, CA 94521
Artem was great! He called me in advance to let me know he was running 10 minutes late, which was fine. He was provided the wrong oil filter by the YourMechanic parts depot, but took it upon himself to drive across town at his own expense to procure the correct part from the local dealership! He went above and beyond and I trust YourMechanic will compensate him for his effort. He was friendly and helpful and made sure to reset my oil change light on the onboard computer.