by Cam from Clayton, CA 94517
Carlos arrived on time and completed the job, oil change and tire rotation, quickly. However, I was a little disappointed by 2 items: 1) He did not reset the dash board change oil reminder, 2) his inspection report was not filled in accurately with respect to tire tread. Regarding the tire treads, he designated "Good" on the report indicating remaining tread of 3/32-6/32 for each tire (that is a broad range). However, when I inspected the car (my wife's) after his service, I noticed that all 4 tires were bald on the outer 2-3". When I called him, he indicated that I needed new tires, but that was not communicated in his report. Our reason for service was to insure the car was road worthy ahead of a long family vacation.