I have been an automotive technician since 1996. Over my career I've worked on all types of Asian, Domestic, and European vehicles. My years of experience enable me to diagnose and repair any automotive issues my customers may have.
I will definitely call Carlos again if we have any other car issues. He has been around for awhile and obviously knows what he is doing. We rescheduled because it was way too hot to be working outside and he was very flexible with setting a new appointment time. He showed us the new part and even recorded the sound of the dysfunctional starter so we could hear how much better is was with the new one. Very satisfied with his work.
Carlos, was extremely knowledgeable and very personable... a very easy person to chat with and had a deep understanding that obviously comes with experience. I very highly recommend him with any car issues you may have.
Carlos was very professional, helpful and friendly! He took his time to evaluate my 1996 Toyota Corolla, to come up with the best solution for me. It turns out my alternator wasn't the problem it was my engine that needed replacing. Not knowing much about how an engine runs/worked, Carlos was kind enough to show me on his phone how it worked and what had caused my engine failure. He suggested many useful options for me after we figure out what was wrong with my car. That is what I call a great Mechanic! He was honestly and genuine and only charged me for an engine inspection instead of replacing my alternator which would have been $186. Thank you for your great service, Carlos! Keep up the good work. - Susanna S.
Carlos was great. He listened carefully while I described what the problem was and he did a thorough inspection. I feel confident that he diagnosed the problem correctly and we scheduled another appointment for him to come out and fix the problem- which ended up being a faulty starter.
He was knowledgeable in all areas. Taught as well as explained all steps while he sought after the task at hand. I will keep his number in my phone most definitely!!
Carlos was very informative, personable and showed a true sense of customer service! While there was a miscommunication involving my situation, I thought Carlos was coming to do a warranty part replacement, YourMechanic had sent him out for a warranty inspection, which was going to cost me an additional $80.00! Carlos spent the time with me calling the company and together we cleared up the mix up, including getting the inspection cost negated and veryifying my warranty claim, while I've had to wait an unusual amount of time, it's due to be fixed Saturday the 24th, my initial repair visit was June 14th.(starter replacement) So overall there is a lot of down time and customer calls back and forth, customer service, warranty dept., follow up calls, appointment calls...Carlos however was great, as I stated earlier he helped me navigate the process, even calling his next appointment and apologizing for running late, because he wanted to make sure I was put at ease. Carlos didn't work on my car, but he proved to be a standup guy and very trustworthy!
Carlos has mastered the ability to be social and meticulous, combined with an extensive knowledge base. My pre-purchase inspection validated my own inspection. As a mechanical engineering, I really appreciated his skills. And yes, he's my go to guy for any future work, and I will definitely refer him.
Carlos was very helpful and descriptive about the diagnostic on my car. He showed me how and why the issue was what he said and he even told me how to best get it fixed at an affordable price.
I had the pleasure to have Carlos as my Mechanic & I found Him to be Very Professional & Knowledgeable.Mainly HE was Personable & Trustworthy.
My experience was a very good one, Carlos answered all my questions and was very informative and helpful, l would be confident to refer him to family and friends.
He's an expert in his profession,very knowledgeable on car repair. He has good respect towards his customers. He fixed the problem on vehicle in less than an hour. He arrived on time for my schedule appointment. Yesterday I had our cadillac schedule for a 1000 oil change at Firestone,they kept me waiting for 4 hours. I finally left Firestone at 2pm,I was not happy. Carlos out perform Firestone big time. I'm never going back to Firestone.
He identified something about the rotors/brakes that led me to cancel a purchase. Both Carlos and dealer had differing opinions on it but I took Carlos's words. Might have saved me a few hundreds dollars.
i was very pleased with the work that Carlos did on my car. I would definitely recommend him to a friend. i was very pleased with the work that Carlos did on my car.
Carlos called ahead of our appointment and arrived on time. He did an excellent job of replacing all 8 coils on the engine, some of which were difficult to get to. He was amiable, explained what he was doing, and offered good maintenance suggestions. Carlos is a very good mechanic.
Thank you carlos. Literal words can not express how grateful I am. He a very kind man who goes out his way to leave a satisfy customer. Once I saw my car start up. I broke out in tears of joy. He a damn good person and you don't find many people like him. 👑🚗
Carlos is a excellent and goes up and beyond his work. My car literally could not more beacuse of the wheel studs were stripped and broken. I was out of a car for a month and was ready to say forget it. He assured me that my car wasn't in a worse shape then the shops made it out to be. All the extra things I need that the shops said I just had to have before touching my car. He came and fixed my car up like it was no big deal and saved me a ton on money. I guess he can relate that everyone works hard and dont crap out money for something so minor that the other places cost an arm and leg for. I will recommend his work to anyone I come across. I will be booking all my appointments with him for now on. Thanks. Carlos for saving my sanity and car 😀👑
Knowledgeable, down to earth, honest and a nice person. Carlos helped me with a pre purchase inspection that allowed me to buy my car with confidence.
Carlos is so amazing! He is very efficient yet thorough, and will tell you flat out whether or not he thinks it is a good deal. He gave me advice on smaller maintenance strategies, shared his knowledge of dos and donts, and helped me figure out some specific features. I also got to sit with him in the car while he drove it around, which I really liked. He explained what he noticed and felt, and why he was doing certain things. Having Carlos check it out made me feel much more confident in my purchase, and I felt a lot less nervous taking the leap. I plan on calling him back up down the line for anything I need. In the end, I was able to drive (not walk) away in an amazing 2003 Mercedes Benz SLK320. I really appreciate his help and advice.
CARLOS IS THE BEST CAR DOCTOR I HAVE EVER MET. ORGANIZED DETAILED VERY IMPRESSIVE TECHNIQUES. CLEAN SAFE.. THE MECHANIC PROFESSION SHOULD CREATE MORE LIKE HIM. VERY RARE QUALITY DEALING WITH THE PUBLIC. COOL CALM COLLECTIVE GUY. RESPECT ADMIRATION. MY FRIENDS/RELATIVES WILL ALSO BE IMPRESSED. STEVE FROM CONCORD
Carlos was very diligent and worked on my car until he fixed it . He was very professional and put me at ease with his knowledge and acumen. I would recommend Carlos as he maintains high standards to make sure his work is completed and customer fully satisfied.
As a first time car buyer and car novice, purchasing a car can be a very overwhelming process. Having Carlos as my mechanic for the PPI was exactly what I needed as he was not only thorough in his inspection, but explained the importance of each of the different attributes of the car he was inspecting. Also, by providing an objective assessment of the cost of repairs that would need to be done, I was able to negotiate a lower cost on the vehicle by justifying the request. Thanks Carlos!
Carlos is one of the best mechanics that I have dealt with for some time . He reminds me of my late uncle who was certified as a Top Flight Automotive Mechanic . Carlos's diagnostic ability is exceptional .
Carlos is very competent and flexible He also has a rare quality in that if he makes a mistake which is rare he will admit it and fix the problem There are few mechanics that will do that So you can trust him
Walnut Creek, CA
Carlos got my old 66 Chevy running again. He identified the problem right away and was professional, courteous and efficient. I will call for him anytime I have a problem . Thank you Carlos!
Carlos is great mechanic. He was right on time, and explained very carefully the reason that my check engine light was coming on intermittently. He is very easy to talk to, and very nice. I would highly recommend him.
Carlos has been very accommodating - was here with less than 24 hours notice when both cars broke down at the same time. Stayed until both complex problems were diagnosed and will repair once parts available, much faster than taking - probably towing - would have been if we had to take the cars in for repair. Will update when repairs complete -confident this will be soon.
Carlos did great and thorough job not only fixing an issue, but also communicating with both parties: customer and company; getting extra mile requesting needed additional parts, rescheduling an appointment, etc. Hope to have my cars next service with him. He will be highly recommended.
I am usually skeptical about mechanics since their job is to sell their expertise, but Carlos showed up with a vibe that he was ready to get the job done. With excellent troubleshooting skills and professional grade tools, he was able to find the problems to my car quickly and explained every step of the way. I could not be happier with service.
Carlos was on time, friendly, experienced and knowledgeable. I would recommend him and look forward to using his services in the future on my other cars. Thank you Carlos.
I booked an appointment with YourMechanic to have the rear brakes on my 2003 Toyota changed and they sent Carlos. Not only did I get a competitive rate but Carlos, the mechanic who did the job, was great. He took the time to explain what needed to be done, was thorough in his work and after the new brake pads were installed, we drove the car around the block to make sure the brakes were working as they should. He also did the requisite exam of the car, e.g. checking the fluid levels, and did it with thoroughness and explained his findings. For someone who doesn't know a lot about cars, I appreciated his willingness to take the time to explain things and to answer my questions. Great job, Carlos!