I have been an automotive technician since 1996. Over my career I've worked on all types of Asian, Domestic, and European vehicles. My years of experience enable me to diagnose and repair any automotive issues my customers may have.
Carlos was very informative, personable and showed a true sense of customer service! While there was a miscommunication involving my situation, I thought Carlos was coming to do a warranty part replacement, YourMechanic had sent him out for a warranty inspection, which was going to cost me an additional $80.00! Carlos spent the time with me calling the company and together we cleared up the mix up, including getting the inspection cost negated and veryifying my warranty claim, while I've had to wait an unusual amount of time, it's due to be fixed Saturday the 24th, my initial repair visit was June 14th.(starter replacement) So overall there is a lot of down time and customer calls back and forth, customer service, warranty dept., follow up calls, appointment calls...Carlos however was great, as I stated earlier he helped me navigate the process, even calling his next appointment and apologizing for running late, because he wanted to make sure I was put at ease. Carlos didn't work on my car, but he proved to be a standup guy and very trustworthy!
Carlos, was extremely knowledgeable and very personable... a very easy person to chat with and had a deep understanding that obviously comes with experience. I very highly recommend him with any car issues you may have.
Carlos was very professional, helpful and friendly! He took his time to evaluate my 1996 Toyota Corolla, to come up with the best solution for me. It turns out my alternator wasn't the problem it was my engine that needed replacing. Not knowing much about how an engine runs/worked, Carlos was kind enough to show me on his phone how it worked and what had caused my engine failure. He suggested many useful options for me after we figure out what was wrong with my car. That is what I call a great Mechanic! He was honestly and genuine and only charged me for an engine inspection instead of replacing my alternator which would have been $186. Thank you for your great service, Carlos! Keep up the good work. - Susanna S.
Carlos was great. He listened carefully while I described what the problem was and he did a thorough inspection. I feel confident that he diagnosed the problem correctly and we scheduled another appointment for him to come out and fix the problem- which ended up being a faulty starter.
He was knowledgeable in all areas. Taught as well as explained all steps while he sought after the task at hand. I will keep his number in my phone most definitely!!
Carlos has mastered the ability to be social and meticulous, combined with an extensive knowledge base. My pre-purchase inspection validated my own inspection. As a mechanical engineering, I really appreciated his skills. And yes, he's my go to guy for any future work, and I will definitely refer him.
Carlos was very helpful and descriptive about the diagnostic on my car. He showed me how and why the issue was what he said and he even told me how to best get it fixed at an affordable price.
I had the pleasure to have Carlos as my Mechanic & I found Him to be Very Professional & Knowledgeable.Mainly HE was Personable & Trustworthy.
He's an expert in his profession,very knowledgeable on car repair. He has good respect towards his customers. He fixed the problem on vehicle in less than an hour. He arrived on time for my schedule appointment. Yesterday I had our cadillac schedule for a 1000 oil change at Firestone,they kept me waiting for 4 hours. I finally left Firestone at 2pm,I was not happy. Carlos out perform Firestone big time. I'm never going back to Firestone.
My experience was a very good one, Carlos answered all my questions and was very informative and helpful, l would be confident to refer him to family and friends.
Carlos, did a great job replacing a water pump. He also gave me some good information on keeping my old van on the road. Thank You Carlos.
He identified something about the rotors/brakes that led me to cancel a purchase. Both Carlos and dealer had differing opinions on it but I took Carlos's words. Might have saved me a few hundreds dollars.
Carlos was very diligent and worked on my car until he fixed it . He was very professional and put me at ease with his knowledge and acumen. I would recommend Carlos as he maintains high standards to make sure his work is completed and customer fully satisfied.
Wonderful experience. Carlos was great. He was professional, experienced mechanic and took his time to make sure the job was done right. Thanks Carlos
Carlos did a great job changing out my fuel filter even though the bolts were badly stripped. He went above and beyond to help me diagnose some other starting issues that I am having with my vehicle.
Great experience. This was a tough repair as Carlos had to replace a passenger side window motor and regulator and basically disassemble the door to get it done. Perfect job, window glides up and down smoothly and it looks like the door panel was never off -- fits tight, no looseness, just like it came out of the factory. A+++++
Carlos is amazing! I booked him online for a pre-purchase inspection of a used car. He contacted me beforehand, and very punctuate. I was not on the spot and he checked every detail of the car and produced the report for me. He also gave me his estimation of the car's value. I bought the car thanks to his report. The whole process is very smooth. I will surely come to Carlos again if need a mechanic again I highly recommend Carlos to everyone in the area.
Carlos is very competent and flexible He also has a rare quality in that if he makes a mistake which is rare he will admit it and fix the problem There are few mechanics that will do that So you can trust him
CARLOS IS THE BEST CAR DOCTOR I HAVE EVER MET. ORGANIZED DETAILED VERY IMPRESSIVE TECHNIQUES. CLEAN SAFE.. THE MECHANIC PROFESSION SHOULD CREATE MORE LIKE HIM. VERY RARE QUALITY DEALING WITH THE PUBLIC. COOL CALM COLLECTIVE GUY. RESPECT ADMIRATION. MY FRIENDS/RELATIVES WILL ALSO BE IMPRESSED. STEVE FROM CONCORD
Carlos is one of the best mechanics that I have dealt with for some time . He reminds me of my late uncle who was certified as a Top Flight Automotive Mechanic . Carlos's diagnostic ability is exceptional .
As a first time car buyer and car novice, purchasing a car can be a very overwhelming process. Having Carlos as my mechanic for the PPI was exactly what I needed as he was not only thorough in his inspection, but explained the importance of each of the different attributes of the car he was inspecting. Also, by providing an objective assessment of the cost of repairs that would need to be done, I was able to negotiate a lower cost on the vehicle by justifying the request. Thanks Carlos!
Carlos has the experience and temperament that you hope for when you book a mechanic. He's very professional, knowledgeable, and is quick to figure out the difficulties in a job and complete it flawlessly. We have used him a couple of times and he's come through on some tough repairs and will stay as long as it takes to get the job done. Couldn't be happier.
I was initially a little worried about doing a pre-purchase inspection at the dealer's site. However, Carlos allayed all my fears -- he was punctual, thorough and communicative. He went above and beyond and answered all my questions well after the service appointment. The pictures he provided were thorough, and he found a lot of damage that wasn't by the dealership.
I booked an appointment with YourMechanic to have the rear brakes on my 2003 Toyota changed and they sent Carlos. Not only did I get a competitive rate but Carlos, the mechanic who did the job, was great. He took the time to explain what needed to be done, was thorough in his work and after the new brake pads were installed, we drove the car around the block to make sure the brakes were working as they should. He also did the requisite exam of the car, e.g. checking the fluid levels, and did it with thoroughness and explained his findings. For someone who doesn't know a lot about cars, I appreciated his willingness to take the time to explain things and to answer my questions. Great job, Carlos!
i was very pleased with the work that Carlos did on my car. I would definitely recommend him to a friend. i was very pleased with the work that Carlos did on my car.
Carlos was on time, friendly, experienced and knowledgeable. I would recommend him and look forward to using his services in the future on my other cars. Thank you Carlos.
I am usually skeptical about mechanics since their job is to sell their expertise, but Carlos showed up with a vibe that he was ready to get the job done. With excellent troubleshooting skills and professional grade tools, he was able to find the problems to my car quickly and explained every step of the way. I could not be happier with service.
Carlos did great and thorough job not only fixing an issue, but also communicating with both parties: customer and company; getting extra mile requesting needed additional parts, rescheduling an appointment, etc. Hope to have my cars next service with him. He will be highly recommended.
Carlos called ahead of our appointment and arrived on time. He did an excellent job of replacing all 8 coils on the engine, some of which were difficult to get to. He was amiable, explained what he was doing, and offered good maintenance suggestions. Carlos is a very good mechanic.
Thank you carlos. Literal words can not express how grateful I am. He a very kind man who goes out his way to leave a satisfy customer. Once I saw my car start up. I broke out in tears of joy. He a damn good person and you don't find many people like him. 👑🚗