by Samantha from Berkeley, CA 94707
YourMechanic is Great! I will certainly use them again.
I needed my 75,000 mile tune up and started looking online for prices from local mechanics and dealers. I was in town for work and haven't used a mechanic here in over a decade. I have never used YourMechanic before and decided to go with the services because of price, availability and outside reviews. I have been scammed before from not only local oil and lube shops but my dealer as well. ( I finally started dating a mechanic to get better prices and service! ) I had had some trouble with the website booking an appointment and called in. The gentleman who took my call made it very easy and honored the discount code I had attempted to use but had expired (time sensitive) because I was unable to secure an appointment due to their website malfunctioning.
Anthony called me the day before to confirm the appointment and asked if there was anything else I needed. He was courteous and professional. He showed up the next day 15 mins early and got right to work. He explained everything as he went along and pointed out where I needed some minor fixes. He left my garage clean, refilled my washer fluids (not on the service) and even filled up my tires with air because he noticed they were a little low.
At the end I signed the receipt through his mobile device which then sent me an email receipt. confirmation right away. Very impressive. No paperwork. For an earth conscious Berkeley girl, that was nice to see.