I had an appointment today to replace the broken water pump on my '89 Honda Accord. Tien actually arrived a bit early for the job- not easy as I live on a winding street in the Berkeley Hills- and completed it with some time to spare even! He was very courteous, competent and professional. I am delighted with his and Your Mechanic's service and would highly recommend both!
Jason is very good at his job. His performance was outstanding!! He kept me informed as to what he was doing, and if there were any issues to be concerned about, he informed me!! He is an excellent technician.....
This was the first time I had used Your Mechanic Kirk was very knowledgeable and friendly. He arrived on time and did a very thorough job. He left me with a very good feeling about Your Mechanic and I will be calling again.
Kirk is awesome and he is the guy you hope shows up to service your car. I was super interested in how his professional diagnostic computer worked and he let me use it. How cool is that? I highly recommend Kirk.
Carlos was very knowledgeable and did the job right on schedule. One item needs clarification; If your company recommends you replace something and it turns out that it does not need replacement. You should not replace it just because you erroneously recommended it. and if you do, you need to reimburse customer for your error. I think Carlos was doing what he was instructed to do thus not sure how to avoid your "wrong" recommendation or keep a job from getting done/installed unnecessarily.