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Tien was on time and very friendly. He didn't complete the pre- purchase review because he determined the car had failed after inspection of the suspension, cooling inspection and noting fluid leaks ( He didn't clarify if the leak residue is from a current issue or residue from a past repaired). I also specifically asked for an explanation of the indicator lights on the dash he did not address the lights on the dash, hopefully the indicator lights will be included in his report.
Very knowledgeable and excellent service.