by Chris from Santa Clara, CA 95050
Great communication and was very honest about possible risks that could have happened during the fix due to the nature of the situation. Explained it to me very straight forward and left it up to me to move forward or not. Very punctual as well.
Possible Improvement Feedback - I communicated I was worried about the engine light not resetting due to something another mechanic told me and that I had to get my car SMOG'ed and this would cause a fail. Said the light would reset after a certain amount of drives automatically, but I could call and let him know if it didn't and he would come to reset it. Tried to call and have him reset it because it wasn't going off, but he never called me back. I ended up just having to risk it at the SMOG station and they were kind enough to reset the light before they tested it so I passed. This definitely caused me a lot of stress and I wish was handled differently regardless of the outcome. Please think about this in the future. Can't knock a star down though because the service was great and he got the job done.