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Prompt, very friendly and knowledgeable.
The best help for a little price ,Rodney helped me save a lot of money ( half the cost of what dealer would charge ) but twice the service than provided by dealer . I am very pleased by Rodney's services , he is very knowledgeable and did a great job .
This was my first time using a at home service for my car , after reading the comments from other customers I decided to give it a try , and oh my gosh I was totally shocked by the professionalism that Rodney provided he showed up early which I was fine with cause I am a tickler for being on time and on time he was , so that was a big check mark , professionally dressed with company logo uniform . Not only did he find out the problem with my car but also did a inspection of the entire car , let me know that my tires were low and recommended that as soon as i get it running go and get them inflated and told me what pressure for front and the rear . So yes I was very happy with Rodney and the service he provided and the overall attention of the company putting customers first . Looking forward to seeing Rodney next week for the repairs .
There is additional work that needs to be done with the car. The reading for a previous auto mechanic's scan stated P0040 - Upstream O2 sensor swapped Bank to Bank.Possible causes Crossed Heated Oxygen Sensor harness connection; Wiring swapped from one Oxygen Sensor to the other; Wiring changed at the computer connection or in the harness.This time it was P0100 - Mass Air Flow Sensor. Possible causes MAF Sensor circuit open or shorted; Intake air leaks (unmetered are after MAF Sensor); Defective MAF Sensor; Electronic Control Module (ECM) Powertrain Module (PCM) concern.
John arrived on time. We had to drive to the location of the vehicle since it was in storage and he followed. John is knowledgeable. He was able to evaluate the suspension, chassis, alignment, and general condition. He even was able to tell if the vehicle had been used for heavy loads. Overall a great experience.
This gentleman was on time and listened very well to my questions and answered accordingly. He displayed a professional demeanor and was well versed in auto mechanics. He was fast and efficient and completed a thorough analysis of my car. I would have this gentleman back to my home again and will request him for further repairs. In addition, I will recommend him and your organization to everyone I know and further, to people I do not know. Knowledgeable, courteous and professional employees are very hard to find these days and it is key to great customer service. I find this mechanic to be trustworthy as well which is also a key characteristic representative of great customer service. Thank you again and I look forward to a continuing business relationship.
He was Great very knowledgeable about his job when i need anything done to my can again i will make sure i ask for him thanks again
Fabulous worker, rain or shine he had still did my job fantastic and was very honest and kind. Definitely would recommend him to anyone.:)
Anthony was kind, courteous and professional. I’m here was very knowledgeable about the needs of my car. I would definitely recommend him.
Hot day, Worked hard, my Oxygen sensor didn't work, (not his fault) but the window repair went great!
Very polite, reached on time and communicated very well. Completely reverse experience than what I had with the previous one. I completely lost my faith in YourMechanic. Will go withdraw my complaint at BBB and also modify my review with Yelp. Johnny was great!
AMOUNT PAID
Outstanding!!
Alaa did a thorough inspection. Recommended alternator replacement, brake rotors, brake pads and serpentine/rib belt replacement too.
Although I had some difficulty reaching him at first, Alaa was communicative and honest on the phone. Helped me with a pre-purchase inspection of a vehicle I was planning to buy site unseen dealing with an extremely rude dealership.
1000+ positive reviews nationwide
Average Rating
5/5
Number of Reviews
3
Service Hours
7 AM - 9 PM
7 days a week
Phone Number
1 (855) 347-2779Phone Hours
6 AM - 5 PM PST
Mon - Fri
7 AM - 4 PM PST
Sat - Sun
Address
We come to you at no extra charge
Guarantee
12-month/12,000-mile warranty
Our certified Mercedes-Benz mobile mechanics perform over 600 services, including diagnostics, brakes, belts, oil changes, 30k/60k/90k maintenances, and will come to you with all necessary parts and tools.
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