by Ellen from Austin, TX 78759
Tim is exceptional! He's professional, friendly, honest and efficient.He arrived earlier than the appt time to avoid a possible rain out if he had waited. He used computer diagnostics to prove that my sons car was improperly handled during a routine oil change at Amazing Auto which caused the air shocks to blow out. He also determined that they used old oil rather new oil and didn't even fill it up. Amazing Auto is denying responsibility. We are reporting them to better business bureau! Awful dishonest people! He was hired to put a conversion kit on the car from air shocks to coil and during the service found that the kit we ordered was missing a few needed bolts. He offered to get the bolts him self and put them in the next day. He is also going to do the oil change at no extra charge. He's outstanding in his integrity and kindness. A rare breed and can highly recommend him as your mechanic!