30 years of experience
Austin, TX

I have been an automotive technician since 1987. Over my career I've gained deep experience with all types of Domestic, European, and Asian cars. I've owned my own repair shop and worked at many dealerships, and there isn't a car problem I haven't come across. My goal is to provide customers with honest diagnostics and repairs – I know my reputation shows through my work!





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Honda CR-V
on December 05

Charles came out to replace my alternator that turned out to be faulty. We also talked about other work that needs to be done on my car. He's honest, friendly and very professional. Will definatley be using him again. You guys have a great mechanic on your team! Thank you Charles you're the best!



Lexus ES330
on December 03

Just fantastic. He arrived quite early and not only did the job fairly quick, but I also got a general assessment on my old Lexus. Highly recommended!

on November 28

Charles was on time, knew my specific vehicle (Mercedes GL320i) and got everything done well plus was able to diagnosis some other issues that I knew needed fixing.

on November 18

Another great experience with Charles Ocran! He diagnosed and replaced my coolant reservoir tank that was leaking. If I am putting a team together, I would want Charles on my team. Great work Charles!

on November 18

Arrived early and was very professional. Unfortunately I had to shell out for an extra part, but after all is said and done I’m completely happy with the service.



Ford F-150
on November 13

Charles was prompt and had the job done in no time. I may never take my truck to a shop again! Excellent service. Thanks, Charles!

on September 29

This was literally one of the best auto experiences I have ever had. Charles was quick and humble about his work. Plus he even arrived well before the schedule appt. I can't believe this service actually exists, what a lifesaver. The only reason I would be upset is because I hadn't found out about YourMechanic sooner. Thank you Charles!!!

on September 28

Excellent service, honest, explained things well, prompt in arrival and in working on my truck! I will be using Charles again for other things I need on my truck.

on October 08

He was punctual and got straight to business. The job was completed quickly and done well. I would book Charles again when a need arises.

on October 31

He was very knowledgeable. This my first time using this service and I was surprised by the professionalism of Charles



Infiniti FX35
on September 08

Charles was on time and was very professional in that he arrived at my house and immediately went to work. He was done within the estimated time 2Hours. I am very pleased with YourMechanic and would recommend them to anyone looking for fair priced, professional auto repair. I'm on the road again Thanks.....

on June 23

Showed up early, got the jobs done. Thoroughly experienced and knowledgeable about my car and was able to discuss other possible future repairs. Great experience with Charles!



Honda Element
on July 03

Charles replaced my alternator in a very timely manner. He arrived on time and was friendly and professional. The cost was an outstanding deal that I'm sure I would not have received anywhere else. I will definitely be recommending Charles and YourMechanic to anyone else that needs car service.



Honda Pilot
on June 28

Charles is a rare find! Honest and hard working. He went above and beyond in fixing my Honda Pilot. I will definitely hire him again. Hopefully not too soon.😍

on July 05

He was on time very thorough very knowledgeable about the vehicle he had did his homework before he showed up and it was much simpler problem than I thought it was he had the answer within a short while and was very honest recommended very highly. A1

on July 21

Absolutely great! Charles was on time and very polite and completed the repairs in the time promised. I will be happy to use him again for my future truck repairs.

on August 17

Charles arrived about a half-hour before time. He knew exactly what needed to be done and got to work right away. He flushed out my radiator and filled it with new coolant. I was very happy with the work he did. He is a fine mechanic with great attitude and honesty

on October 08

Charles was very courteous, no nonsense mechanic. Got right to the job and did it far quicker than our usual garage. Got a wrong part but that was not his fault. Wouldn’t hesitate to recommend Charles to anyone

on November 06

Great job Charles, looking forward to having you complete the rest of my booked jobs. Keep up the great work!

on July 21

Charles did an excellent job. He was on time, polite, and kept me informed about the work he did. I will request him again for future service.

on November 11

Excellent experience with Charles. I look forward to working with him again. Thank you so much!!

on October 05

Charles is the best mechanic ever! Prompt, expert in his field and honest and I am thankful to have him as my mechanic.



Toyota Solara
on August 26

Charles was professional and prepared. He was on time despite the weather and took his time to make sure everything was running right.

on July 25

Charles was great, he fixed the initial issues and diagnosed some other issues in an honest way unlike my local service station who tried to stick me with $900 diagnoses and quote and tried to charge $100 to get code for fuel pressure sensor. My explorer is running great and the quotes from Charles are exactly what I need done and very fair price. Defiantly a trustworthy and knowledgeable mechanic.

on August 21

I think Charles was able to narrow down the intermittent starting problem (that persisted over the past 18 months) to the ignition and starter switches under the hood. It will take a month or two to confirm as the problem is very intermittent. I was very pleased that Charles was able to schedule time to come troubleshoot the problem during the short time-frame of the active symptom. I am very satisfied with his work. I think his considerable experience was key as other mechanics (including dealership) were unable to isolate the problem. I'm sure I will be asking for him again the next time I need a mechanic. As of today, the problem has not yet reoccurred.



Volvo S60
on July 11

Very knowledgeable and friendly. Did the job as planed and explained in details. A very good mechanic and I recommend him highly.

on October 27

Charles is the best! He does great work. When booking your appointment, ask for Charles Ocran

on September 14

Charles was wonderful arrived on time didn't what he was supposed to do and got it all fixed AG recommend him very highly

on November 19

After reviewing his work. It turned out he didn’t complete the work. And on two he didn’t do the work period. He was too busy trying not to miss his other appointments. Keep telling me the parts were wrong but I was able to put them on a day later. Then he was going to charge me an additional $250 dollars on the side to come back and finish what he started. What a nightmare! $1300 dollars later and my truck still isn’t running!

on November 27

great, fast professional and explained everything he found to me.

Rating summary
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How people describe Charles









Goes above and beyond








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How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 ·