Charles

31 years of experience
Austin, TX

I have been an automotive technician since 1987. Over my career I've gained deep experience with all types of Domestic, European, and Asian cars. I've owned my own repair shop and worked at many dealerships, and there isn't a car problem I haven't come across. My goal is to provide customers with honest diagnostics and repairs – I know my reputation shows through my work!

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on February 17

Great communication. Great service!


on February 16

Charles is awesome. He diagnosed and fixed a starter issue with my truck quickly and professionally. He was on time and great to work with. You'll love working with him. Thanks Charles!


Services

Car

Honda CR-V

on February 10

Charles was very professional and extremely polite. The job was done in the time that was quoted. I will highly recommend mobile mechanic to anyone that might need services done on their vehicles.


on February 10

He was quick, friendly and very accurate about what I needed. He didn’t try to sell me on things that I didn’t need or were out of my price range.


on February 02

He was early to the appointment and efficient. Checked everything and determined what is was. Charles is my new mechanic. I will book him every time. He was worth every penny spent.


on January 31

Charles is very good at what he does. The brake calipers were replaced in a timely manner. Charles is also very friendly and courteous. Will definitely use yourmechanic again, and specifically will request Charles.


on February 03

After initial problems finding each other at the appointment, Charles was very competent and friendly. He inspected my car, pointed out potential problems and made suggestions. I am glad I made the appointment with him.


Services

Car

Nissan Sentra

on January 25

Charles was very friendly and professional. I had to call him when he was running late. He did the job in a timely manner, although a more thorough explanation of what was actually preformed would have been helpful. Overall I am very pleased with Charles work.


Services

Car

Ford Five Hundred

on February 03

Charles was early to the appointment, friendly, and efficient! Happy first time customer and will choose Charles again.


Services

Car

Honda CR-V

on December 05

Charles came out to replace my alternator that turned out to be faulty. We also talked about other work that needs to be done on my car. He's honest, friendly and very professional. Will definatley be using him again. You guys have a great mechanic on your team! Thank you Charles you're the best!


Services

Car

Lexus ES330

on December 03

Just fantastic. He arrived quite early and not only did the job fairly quick, but I also got a general assessment on my old Lexus. Highly recommended!


on November 28

Charles was on time, knew my specific vehicle (Mercedes GL320i) and got everything done well plus was able to diagnosis some other issues that I knew needed fixing.


Services

Car

Honda Pilot

on June 28

Charles is a rare find! Honest and hard working. He went above and beyond in fixing my Honda Pilot. I will definitely hire him again. Hopefully not too soon.😍


on July 21

Absolutely great! Charles was on time and very polite and completed the repairs in the time promised. I will be happy to use him again for my future truck repairs.


on November 18

Arrived early and was very professional. Unfortunately I had to shell out for an extra part, but after all is said and done I’m completely happy with the service.


Services

Car

Honda Element

on July 03

Charles replaced my alternator in a very timely manner. He arrived on time and was friendly and professional. The cost was an outstanding deal that I'm sure I would not have received anywhere else. I will definitely be recommending Charles and YourMechanic to anyone else that needs car service.


on November 18

Another great experience with Charles Ocran! He diagnosed and replaced my coolant reservoir tank that was leaking. If I am putting a team together, I would want Charles on my team. Great work Charles!


on July 05

He was on time very thorough very knowledgeable about the vehicle he had did his homework before he showed up and it was much simpler problem than I thought it was he had the answer within a short while and was very honest recommended very highly. A1


on August 17

Charles arrived about a half-hour before time. He knew exactly what needed to be done and got to work right away. He flushed out my radiator and filled it with new coolant. I was very happy with the work he did. He is a fine mechanic with great attitude and honesty


Services

Car

Infiniti FX35

on September 08

Charles was on time and was very professional in that he arrived at my house and immediately went to work. He was done within the estimated time 2Hours. I am very pleased with YourMechanic and would recommend them to anyone looking for fair priced, professional auto repair. I'm on the road again Thanks.....


on June 23

Showed up early, got the jobs done. Thoroughly experienced and knowledgeable about my car and was able to discuss other possible future repairs. Great experience with Charles!


on September 28

Excellent service, honest, explained things well, prompt in arrival and in working on my truck! I will be using Charles again for other things I need on my truck.


on September 29

This was literally one of the best auto experiences I have ever had. Charles was quick and humble about his work. Plus he even arrived well before the schedule appt. I can't believe this service actually exists, what a lifesaver. The only reason I would be upset is because I hadn't found out about YourMechanic sooner. Thank you Charles!!!


on July 21

Charles did an excellent job. He was on time, polite, and kept me informed about the work he did. I will request him again for future service.


on October 08

He was punctual and got straight to business. The job was completed quickly and done well. I would book Charles again when a need arises.


Services

Car

Toyota Solara

on August 26

Charles was professional and prepared. He was on time despite the weather and took his time to make sure everything was running right.


Services

Car

Ford F-150

on November 13

Charles was prompt and had the job done in no time. I may never take my truck to a shop again! Excellent service. Thanks, Charles!


on July 25

Charles was great, he fixed the initial issues and diagnosed some other issues in an honest way unlike my local service station who tried to stick me with $900 diagnoses and quote and tried to charge $100 to get code for fuel pressure sensor. My explorer is running great and the quotes from Charles are exactly what I need done and very fair price. Defiantly a trustworthy and knowledgeable mechanic.


on October 08

Charles was very courteous, no nonsense mechanic. Got right to the job and did it far quicker than our usual garage. Got a wrong part but that was not his fault. Wouldn’t hesitate to recommend Charles to anyone


on August 21

I think Charles was able to narrow down the intermittent starting problem (that persisted over the past 18 months) to the ignition and starter switches under the hood. It will take a month or two to confirm as the problem is very intermittent. I was very pleased that Charles was able to schedule time to come troubleshoot the problem during the short time-frame of the active symptom. I am very satisfied with his work. I think his considerable experience was key as other mechanics (including dealership) were unable to isolate the problem. I'm sure I will be asking for him again the next time I need a mechanic. As of today, the problem has not yet reoccurred.


Mechanic Rating Summary
5 star
101
4 star
7
3 star
1
2 star
1
1 star
5
How people describe Charles

Friendly

(90)

Professional

(96)

Competent

(71)

Courteous

(83)

Goes above and beyond

(53)

Knowledgeable

(73)

Timely

(77)

Expert

(56)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com