Charles

30 years of experience
Austin, TX

I have been an automotive technician since 1987. Over my career I've gained deep experience with all types of Domestic, European, and Asian cars. I've owned my own repair shop and worked at many dealerships, and there isn't a car problem I haven't come across. My goal is to provide customers with honest diagnostics and repairs – I know my reputation shows through my work!

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on October 16

First time using this service, extremely convenient...will use again...


on October 16

Great!


on September 29

This was literally one of the best auto experiences I have ever had. Charles was quick and humble about his work. Plus he even arrived well before the schedule appt. I can't believe this service actually exists, what a lifesaver. The only reason I would be upset is because I hadn't found out about YourMechanic sooner. Thank you Charles!!!


on September 28

Excellent service, honest, explained things well, prompt in arrival and in working on my truck! I will be using Charles again for other things I need on my truck.


on October 08

He was punctual and got straight to business. The job was completed quickly and done well. I would book Charles again when a need arises.


on October 08

Charles was very courteous, no nonsense mechanic. Got right to the job and did it far quicker than our usual garage. Got a wrong part but that was not his fault. Wouldn’t hesitate to recommend Charles to anyone


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Infiniti FX35
on September 08

Charles was on time and was very professional in that he arrived at my house and immediately went to work. He was done within the estimated time 2Hours. I am very pleased with YourMechanic and would recommend them to anyone looking for fair priced, professional auto repair. I'm on the road again Thanks.....


on October 05

Charles is the best mechanic ever! Prompt, expert in his field and honest and I am thankful to have him as my mechanic.


on August 17

Charles arrived about a half-hour before time. He knew exactly what needed to be done and got to work right away. He flushed out my radiator and filled it with new coolant. I was very happy with the work he did. He is a fine mechanic with great attitude and honesty


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Toyota Solara
on August 26

Charles was professional and prepared. He was on time despite the weather and took his time to make sure everything was running right.


on September 14

Charles was wonderful arrived on time didn't what he was supposed to do and got it all fixed AG recommend him very highly


on July 21

Absolutely great! Charles was on time and very polite and completed the repairs in the time promised. I will be happy to use him again for my future truck repairs.


on August 21

I think Charles was able to narrow down the intermittent starting problem (that persisted over the past 18 months) to the ignition and starter switches under the hood. It will take a month or two to confirm as the problem is very intermittent. I was very pleased that Charles was able to schedule time to come troubleshoot the problem during the short time-frame of the active symptom. I am very satisfied with his work. I think his considerable experience was key as other mechanics (including dealership) were unable to isolate the problem. I'm sure I will be asking for him again the next time I need a mechanic. As of today, the problem has not yet reoccurred.


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Honda Pilot
on June 28

Charles is a rare find! Honest and hard working. He went above and beyond in fixing my Honda Pilot. I will definitely hire him again. Hopefully not too soon.😍


on June 23

Showed up early, got the jobs done. Thoroughly experienced and knowledgeable about my car and was able to discuss other possible future repairs. Great experience with Charles!


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Honda Element
on July 03

Charles replaced my alternator in a very timely manner. He arrived on time and was friendly and professional. The cost was an outstanding deal that I'm sure I would not have received anywhere else. I will definitely be recommending Charles and YourMechanic to anyone else that needs car service.


on July 05

He was on time very thorough very knowledgeable about the vehicle he had did his homework before he showed up and it was much simpler problem than I thought it was he had the answer within a short while and was very honest recommended very highly. A1


on September 10

Nice guy and did the work promptly and good but that didn't fix the root cause if my car not starting and niw I spent money on preventative maintenance versus fix the existing problem. One day after the repairs, I'm broke down in a parking lot and the car won't start!!


on July 21

Charles did an excellent job. He was on time, polite, and kept me informed about the work he did. I will request him again for future service.


on September 03

He went above and beyond to give me a service of excellence. I'm pleased with the great job he did on my vehicle


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Buick Encore
on September 17

Awesome. On time and quickly got down to business. Got me up and running. Would recommend again.


on July 25

Charles was great, he fixed the initial issues and diagnosed some other issues in an honest way unlike my local service station who tried to stick me with $900 diagnoses and quote and tried to charge $100 to get code for fuel pressure sensor. My explorer is running great and the quotes from Charles are exactly what I need done and very fair price. Defiantly a trustworthy and knowledgeable mechanic.


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Volvo S60
on July 11

Very knowledgeable and friendly. Did the job as planed and explained in details. A very good mechanic and I recommend him highly.


on August 14

This was 2nd appt. with this technician he was late for both of them. He left greasy hand prints on the outside of the car as well as on the headliner inside and on steering wheel. He was rude. My Maintenance light is now on where it was not before and he did the maintenance. He did not note this in his report.


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Lincoln LS
on August 24

My experience was very good. He helped me with other issues that I have with my car.


on July 10

I am not easily impressed. Charles overcame my doubts about this service. I will use Charles again and soon.


on August 16

Charles did an excellent job inspecting my car and explaining to me what the issue was.


on October 14

Charles did a great job. I highly recommend him.


on August 02

Very professional and polite. Made repair much quicker than I expected. Definitely recommend.


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Mazda 3
on July 28

He did an awesome job!! I had never used YourMechanic before & Charles has made me a big fan!!


Rating summary
5 star
63
4 star
4
3 star
1
2 star
1
1 star
1
How people describe Charles

Friendly

(56)

Professional

(60)

Courteous

(50)

Knowledgeable

(45)

Competent

(47)

Timely

(48)

Goes above and beyond

(29)

Expert

(31)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com