I've had several machanics through YM, and Brian is my favorite. He seems to truly care about your car and also providing friendly service. He is always on-time, if not early, and i don't think we have ever had to reschedule. I trust Brian and try to book him specifically.
Alex was quickly able to identify my issue and has excellent customer service. Unfortunately, he wasn't able to fix my issue because of the car model. Will use again in the future for my other vehicles.
Charles arrived about a half-hour before time. He knew exactly what needed to be done and got to work right away. He flushed out my radiator and filled it with new coolant. I was very happy with the work he did. He is a fine mechanic with great attitude and honesty
I think Charles was able to narrow down the intermittent starting problem (that persisted over the past 18 months) to the ignition and starter switches under the hood. It will take a month or two to confirm as the problem is very intermittent. I was very pleased that Charles was able to schedule time to come troubleshoot the problem during the short time-frame of the active symptom. I am very satisfied with his work. I think his considerable experience was key as other mechanics (including dealership) were unable to isolate the problem. I'm sure I will be asking for him again the next time I need a mechanic.
As of today, the problem has not yet reoccurred.