Ian sent me a message that he could come earlier than my appointment time and since I was already home, I appreciated the earlier start time. Ian is super friendly and a knowledgeable mechanic, as well as patient and seemed very trustworthy (I hardly ever trust anyone from the start, especially mechanics. He was also able to answer all of my questions). He took pictures of everything that he did, so much different than any other mechanic that has worked on my car. Pretty cool that "Your Mechanic" offers this type and level of service. I will be using "Your Mechanic" if and when my car needs servicing and I would hope that Ian was the mechanic that came out. Thank you very much to Ian and to "Your Mechanic"