I've been an automotive technician since 2006. I'm a Universal Technical Institute graduate and have worked for Dodge, Chrysler, Jeep, Goodyear, and independent repair shops. In every job I aim to provide efficient, thorough, and courteous repairs for my customers.
I was pleasantly surprised Ian was early. I found him courteous, engaging, knowledgeable, patient and friendly. He completed his work in a very timely fashion. I was VERY happy with the results of his work. I appreciated his candor and explanation of what he did and what he found during courtesy inspection. "Thank you Ian". I would recommend Ian without reservation.
Ian was friendly, fast, and quite competent. The service was reasonably priced and easily understood. Upon completion, he went throughout the car and suggested the rear brakes needed to be replaced and I would receive a bid for parts and labor via email. The next morning, his bid was -as expected- in my inbox. I intend to follow up as time and circumstances allow. I have recommended Ian to several friends; the YourMechanic model appears favorably received and I expect others will avail themselves of the need and convenience of mechanics who make "house calls", especially by Ian.
he is a great guy with lot of knowledge. he did a great work in replacement of brake pads n inspections. i would definitely recommend him to my friends.
Ian arrived 10 minutes early, removed the bad starter from my 1998 Subaru and replaced it (in addition to doing the overall inspection of the car), all in less than 45 minutes. The Subaru fired right up. The quoted price was the price I was charged. Next time I need work on one of my cars, I will be calling Your Mechanic.
Ian was great! Showed up on time. Finished early. Did a review of additional issues and went over everything with my wife. My car will need breaks soon and I will be calling on Ian again.
Ian did a great job, he was early for the appointment, was very professional and the jeep rides like a new car. Thank you so much, I am very grateful. I'll be back for other issues that come up and service work that I need. Thanks again.
Ian was very prompt in arrival and did a thorough professional job on my car. He explained the issues and proposed solution and completed the work within an hour of arrival. He has good knowledgeable about servicing automobiles and expert in diagnosing the problems quickly. Definitely recommend.
Ian was honest and persistent in his troubleshooting of my issue i look forward to working with him in the future and will share with my coworkers that my mechanic should be yourmechanic.
Ian was very thorough and explained everything, even taking pictures of the things he noticed. His scheduling was flexible and he arrived early.
This is the first time that I uses YourMechanic and I am very happy with my experience. Ian was actually earlier than our appointed time because of he has finished previous work before schedule. He sent a text to me before he came and I was happy to get it done earlier. Ian is very knowledgeable and patient with my questions. I am very happy with the service he provided and will definite use them again!
Ian recommended to replace the engine mount to improve the vibrations we were feeling when driving the car. It worked indeed better than I could have expected. The driving is so smoothly now. I'm really glad we did it. On the other hand, the experience with Ian was great as usual. We really appreciate his help to take care of our car. We're really happy with the service provided.
Ian showed up early, which was great, (beat the rain). He was very nice, asked if I had any concerns or issues. I told him why I had him come out and he suggested a quick test. Everything was fine, he did the flush. He did an inspection. All looked good. I would recommend Ian to anyone needing service. It's really nice to be able to actually talk with the mechanic instead of just somebody behind a desk. I plan to call Ian for future work if/when needed. Thank You Ian!
Hi! Ian was so corteous. He explained to us the condition of the car. He also gave us quotation. The car starting by the way. But i wont use it yet because i still have to talk to my brother-in-law who is in the Philippines. He will be the one to decide what's next. We will let you know the moment we have the decision. Over-all I was satisfied with Ian. Thanks so much!
Good experience again. Ian is always really helpful taking care not only of the regular maintenance services but also helping to review if anything else is required in the car and helping us to prioritize whatever is required. He is definitely really helpful and we appreciate always not only the work but the explanations and help.
This is the first time I am using Your Mechanic services. I guess they sent out the PRO b/c my last appt. with yourMechanic was canceled at the last minute. I don' t get this services at my normal garage ( paying 30-40% more) with pictures + voice reports. Ian was early and finished way before estimated time. He did not seem annoyed with all my questions. Hope you guys can expand this concepts to all kind of services.
ian was super pleasant. ian did a great job on the audi. he finished ahead of schedule which im grateful for. i look forward to working with ian again in the future.
Great first experience, Ian showed earlier and finished the job before the time expected. Ian was super friendly and professional. He remembered the car from a past review through TRED, also provided a short summary and tips for the future. He also provided with a fast inspection of the car, which is greatly appreciated. Amazing experience.
I can honestly say that you couldn't find a better mechanic than Ian. He could've replaced a fuel pump that wasn't broken and charged me twice as much, but instead he worked to find the problem, got a new part and repaired my car that day. He took the time to explain everything as well. Excellent service and very personable, would hire him again no question.
Ian saved the day! Got my car figured out in minutes and told me exactly what I could do to get fixed same day as I had an emergency and needed my car that evening! When I got stuck again at O'Reilly's, Ian came and helped me again! Got me out of there in no time!
Very Personable and a great Mechanic. Got right in and got the job completed, Very professional and explained everything. Cleaned up everything very well. Very satisfied would recommend him to all. If all of your employees are like him you should have a very successful future as a company.
Ian arrived early and knocked the job right out. He came prepared. He was fast, courteous, professional and left no trace that he was ever there. I would highly recommend Ian to fix your car.
Ian sent me a message that he could come earlier than my appointment time and since I was already home, I appreciated the earlier start time. Ian is super friendly and a knowledgeable mechanic, as well as patient and seemed very trustworthy (I hardly ever trust anyone from the start, especially mechanics. He was also able to answer all of my questions). He took pictures of everything that he did, so much different than any other mechanic that has worked on my car. Pretty cool that "Your Mechanic" offers this type and level of service. I will be using "Your Mechanic" if and when my car needs servicing and I would hope that Ian was the mechanic that came out. Thank you very much to Ian and to "Your Mechanic"
Even though I didn't get to meet him in person, he was very helpful in diagnosing my car. Thank you Ian I will definitely be coming to you for more services in the future.
I was really happy with my first experience with yourmechanic and Ian, so I decided to make my first oil change with them. The experience has been awesome, and having the oil change made at home is incredibly convenient! It has been easy, fast, and clean, not even a drop of oil in the garage. Ian has been more than on-time, and always is super easy to speak with him. I'm kind of ignorant about cars (I know that) and Ian keeps answering my really dummy questions in a friendly way, which I really appreciate. On the other hand, he also used the visit to help me to change the blades and add the washer liquid, so yeah I really appreciate his help! I definitely plan to keep using yourmechanic and counting with Ian to keep the car in good shape.
He apparently knew what the problem was and immediately went about the fix. My car was repaired and on the road within the hour. Thank you Ian and Your Mechanic.
Ian fixed my car this morning. It was my first time using YourMechanic and I wasn't sure what to expect. I am thrilled that I found this service (and Ian). The app is very easy to use, scheduling is a breeze, I had to reschedule a couple time and it was done very easily with times available the next day (try and do that with a traditional garage). Ian called me the day prior to touch base with me and make sure that he would be prepared for our appointment, he showed up on time and was very friendly and patient explaining to me what was going to happen. He performed the diagnostic and repairs faster than the allotted time and he didn't seem to mind me bugging him with questions. I am planning to use him again for other repairs on another vehicle. Great service at a fraction of the price quoted by the dealership. Thumbs up all around.
Ian was great. He arrived on-time...actually, he called and said he could be there early if I was available, which was very nice. He not only fixed the broken belt, but took the effort to diagnose the cause of the problem. He was courteous and knowledgeable and I will request him the next time I need any work done on my car.
GREAT EXPERIENCE DIAGNOSIS MY PROBLEM WITH MY SPEEDO METER GAUGE NO FIX THE SHOP WONT FIX IT EITHER LOOKS LIKE ILL HAVE TO TAKE THE INSTRUMENT CLUSTER OUT MY SELF AND SEND IT OUT FOR REPAIR
Is was great! Showed up a few minutes before he was supposed to. Explained things thoroughly. Was finished in under an hour and was very friendly. Will Definitely use Ian again!