I've been an automotive technician since 2006. I'm a Universal Technical Institute graduate and have worked for Dodge, Chrysler, Jeep, Goodyear, and independent repair shops. In every job I aim to provide efficient, thorough, and courteous repairs for my customers.
Ian was great. He arrived on-time...actually, he called and said he could be there early if I was available, which was very nice. He not only fixed the broken belt, but took the effort to diagnose the cause of the problem. He was courteous and knowledgeable and I will request him the next time I need any work done on my car.
Ian fixed my car this morning. It was my first time using YourMechanic and I wasn't sure what to expect. I am thrilled that I found this service (and Ian). The app is very easy to use, scheduling is a breeze, I had to reschedule a couple time and it was done very easily with times available the next day (try and do that with a traditional garage). Ian called me the day prior to touch base with me and make sure that he would be prepared for our appointment, he showed up on time and was very friendly and patient explaining to me what was going to happen. He performed the diagnostic and repairs faster than the allotted time and he didn't seem to mind me bugging him with questions. I am planning to use him again for other repairs on another vehicle. Great service at a fraction of the price quoted by the dealership. Thumbs up all around.
He apparently knew what the problem was and immediately went about the fix. My car was repaired and on the road within the hour. Thank you Ian and Your Mechanic.
I was really happy with my first experience with yourmechanic and Ian, so I decided to make my first oil change with them. The experience has been awesome, and having the oil change made at home is incredibly convenient! It has been easy, fast, and clean, not even a drop of oil in the garage. Ian has been more than on-time, and always is super easy to speak with him. I'm kind of ignorant about cars (I know that) and Ian keeps answering my really dummy questions in a friendly way, which I really appreciate. On the other hand, he also used the visit to help me to change the blades and add the washer liquid, so yeah I really appreciate his help! I definitely plan to keep using yourmechanic and counting with Ian to keep the car in good shape.
Even though I didn't get to meet him in person, he was very helpful in diagnosing my car. Thank you Ian I will definitely be coming to you for more services in the future.
Ian sent me a message that he could come earlier than my appointment time and since I was already home, I appreciated the earlier start time. Ian is super friendly and a knowledgeable mechanic, as well as patient and seemed very trustworthy (I hardly ever trust anyone from the start, especially mechanics. He was also able to answer all of my questions). He took pictures of everything that he did, so much different than any other mechanic that has worked on my car. Pretty cool that "Your Mechanic" offers this type and level of service. I will be using "Your Mechanic" if and when my car needs servicing and I would hope that Ian was the mechanic that came out. Thank you very much to Ian and to "Your Mechanic"
Very Personable and a great Mechanic. Got right in and got the job completed, Very professional and explained everything. Cleaned up everything very well. Very satisfied would recommend him to all. If all of your employees are like him you should have a very successful future as a company.
Ian arrived early and knocked the job right out. He came prepared. He was fast, courteous, professional and left no trace that he was ever there. I would highly recommend Ian to fix your car.
My boyfriend took care of the appointment while I was at work and had nothing but good things to say!! He had a cancelled appointment earlier in the day and even offered to stop by earlier which ended up working out perfectly for us!
I can honestly say that you couldn't find a better mechanic than Ian. He could've replaced a fuel pump that wasn't broken and charged me twice as much, but instead he worked to find the problem, got a new part and repaired my car that day. He took the time to explain everything as well. Excellent service and very personable, would hire him again no question.
Great first experience, Ian showed earlier and finished the job before the time expected. Ian was super friendly and professional. He remembered the car from a past review through TRED, also provided a short summary and tips for the future. He also provided with a fast inspection of the car, which is greatly appreciated. Amazing experience.
ian was super pleasant. ian did a great job on the audi. he finished ahead of schedule which im grateful for. i look forward to working with ian again in the future.
Ian was amazing. The biggest reason I've avoided having my car serviced, was fear of finding someone that would attempt to run the bill up on me, for a simple fix, but Ian was definitely not that person. He told it to me how it was, was incredibly knowledgeable, and an overall friendly person. From now on, any services that I need done to my car, will almost certainly be done by Ian.
Ian was absolutely amazing. So friendly, kind, knowledgeable, efficiently communicative, and very pleasant to work with. He was able to complete the work without any problems and I know the work is done right the 1st time. THANK YOU IAN!!!
Ian actually arrived a little early and executed the work as planned. Very polite and thorough, good experience.
Ian worked on my '66 Barracuda and got it started. He was professional, friendly and very tolerant of my questions and pesky dog. I highly recommend him and would gladly have him work on any other vehicle we own. What a terrific experience it turned out to be~!
Ian did a timing belt replacement service on my 2002 Toyota 4Runner and I am extremely pleased with his work and the value I recieved. Ian arrived at my house on time, explained what he would do and got to work. There were zero issues that needed to be addressed. I have already recommended both Ian and YourMechanic to a friend and will continue to do so. I will have Ian to do an upcoming major service on my Ford Expedition.
This is the first time I have used Your Mechanic and it definitely won't be the last! Ian arrived right on time, explained everything he would be doing and then got to work. Upon completion he made a couple recommendations for future maintenance and additionally sent me a complete report. My vehicle runs great and I just loved the convenience of having the work done at my house which allows for direct communication with the mechanic.
Terrific experience with Ian. Professional, knowledgable, instilled confidence that my car could be repaired.
Ian went above and beyond to work with my schedule and get my car back to working order as quickly as possible. I had expected the repair to take at least a week based on past experiences but he diagnosed the issue, ordered the new part, and made an appointment to install it the next morning.
Ian arrived early and answered all my questions while diagnosing the problem. He fixed the issue and completed everything quickly. I'm very impressed with how efficient he was. I saved so much time by scheduling my appointment through YourMechanic and having Ian service my car.
Ian was a great mechanic and his personality was nice to be around. He seemed to know what he was doing and is well versed in car mechanic knowledge. Because of my experience with Ian I will use Your Mechanic again!
Ian was wonderful! Very helpful with any questions I had. He also explained what he was doing as he went along. Nothing hidden!
Had Ian come in for an inspection for my battery that wouldn't hold a charge. Ian looked at all angles carefully and after explaining the problems to me, recommended solutions, for which he came in again and fixed the problematic part. We did some testing later and everything was good after replacing the part and I did not have to replace the more expensive alternator!
Ian was awesome. If you've ever hated dealing with dealership gouging and shuttles or shady independent mechanics, this is the guy with the right service for you. Booking was easy and pricing was upfront, which is a huge timesaver to calling a shop and waiting for prices and appointments over the phone. Ian was friendly, honest, and made sure he took a look at any and every other issue I might have with the car. Fun time to be had having Ian fix your car :)
Ian was courteous, quick and efficient! He contacted me before our appointment to make sure everything was in order and even contacted me the morning of the appointment notify me that he had time to show up earlier than our scheduled time if I like. Couldn't ask for more!
Explained everything to me like I was 5 (because I told him I know less about cars than a 5 year old). He showed me what was wrong, and explained how he drew the conclusions. 10 out of 10, would use again
Mr. Shastko was punctual for our appointment today. He was personable while pragmatic: he outlined what he'd be doing and why. He also explained that he'd check the overall general condition of my car and make recommendations. He found the right rear tire to be low and filled it to the proper pounds-per-inch volume. He proceeded with the radiator service processes. At tasks end, Ian cleaned up thoroughly. I most certainly intend to use "Your Mechanic" services in the future. I find Ian to be highly competent, knowledgeable, and a person demonstrating true concern toward achieving results desired by, and to the benefit of, the customer. Jim Hensley in Seattle
Ian called and showed up early. he actually fixed the brakes in about 35 minutes. He did a fabulous job. cant wait to have him put on my struts