I called Noe to replace my brake pads because of noise and over heating. After the inspection and test drive he found the pads
were only down 40% and everything else was fine. Noe said this could have happened because I was towing a trailer in hotter than normal weather at the time. Thanks Noe for saving me money and I will call back when I need a mechanic.
It's taken me a while to do this, so I apologize Theodore. This was my first time using YourMechanic, so I was a bit skeptical especially since my quote for this work was just over $100 less than 2 other shops and at least an hour less of work time. Aside from the huge convenience of YourMechanic saving me the hassle of planning the time to take my car to a shop, I ultimately decided to use th for the savings. After the work Theodore did on my car I have nothing but great things to say about him and YourMechanic, in fact I've been recommending them to everyone I know. Theodore was right on time, very professional and very courteous. Aside from the great job he did fixing my car, which is still working a month later without any issues on what he repaired, I was most impressed with his patience with me. Every time I have work done on my car I like to know as much as I can about what is wrong, how that part/system works usually, basically pick the mechanics' brain both for my understanding and to try to measure if I can trust them (yes, even if I myself might not know what they're talking about). Theodore was super nice, patient with my questions and with his answers, and this is huge in my opinion. I'm always looking out for a shop I can trust for work on my cars and now I know moving forward that I'll be using YourMechanic in the future, and they have Theodore to thank for that.
I was really happy with my first experience with yourmechanic and Ian, so I decided to make my first oil change with them. The experience has been awesome, and having the oil change made at home is incredibly convenient! It has been easy, fast, and clean, not even a drop of oil in the garage.
Ian has been more than on-time, and always is super easy to speak with him. I'm kind of ignorant about cars (I know that) and Ian keeps answering my really dummy questions in a friendly way, which I really appreciate. On the other hand, he also used the visit to help me to change the blades and add the washer liquid, so yeah I really appreciate his help! I definitely plan to keep using yourmechanic and counting with Ian to keep the car in good shape.