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On his last visit Theo recommended a power steering fluid change as it needed it and to rid the sqeakes it made when you turn the wheels...turns out that wasn't the cause but Theo didn't give up and found the problem and to adjust position of a pump which the vibrations were causing the noise...Thanks Theo
Awesome. ...had Theo for a few appointments to service both my jetta and sportage...arrived on time or early...diagnosed problems quickly.. and fixed them....definitely will use again should the need arise.....
John earned my trust as a professional. He was honesrt and transparent, diligent and goes above and beyond to save me the money. He invested his own extra time and didn't ask for extra pay. John replaced one of the front struts on my minivan. A strut stick to a wheel bearing and corroded to the point where it was almost impossible to disconnect it without breaking the bearing. Thanks to John's patience and hard work he was able to disconnect patiently and slowly instead of hammering it off. Saved me the money at the expense of his own time. He also did a free car inspection and explained the inspection outcomes in detail. The work took way longer than scheduled and John worked at night to keep up with the schedule and don't break other customers' trust. He was driving my van away to save neightborhood from the noise. John earned my trust and I will definitely work with him again
John was knowledgeable and helpful.
diagnosed my issues and cleared the engine warning light
Professional and direct. When the initial computer diagnostic didn’t show the main issue with my vehicle, he found the issue under the hood in minutes.