by Chris from LA, CA 90045
I had battery trouble, needed a new battery. Lucas went to an auto parts store to replace my battery, but my car's preferred model wasn't there. He got the 2nd model, so I could drive for the day, then came back the next day with the preferred model when it was in and switched it out. It was important because my battery is in the trunk; it's possible the 2nd model wouldn't have vented correctly, and if not, it would have been in the trunk (in the car). So he made it possible for me to drive while waiting, and then replaced the battery as soon as he could, making an extra visit to our house. Great service.