Very friendly, explained all issues to me and talked me through the solutions. Quick and efficient. Not to mention he came out to work on my car during a nasty rainstorm when he could've easily rescheduled.
Augie did a great job on my brake fluid flush. He communicated very well prior to getting to the appointment and once he was here he continue the great communication during the service. Augie is a straight shooter when it comes to what he can or cannot do once he surveys the situation at hand.
For my case, I was told by another auto care shop that my bleeders and calipers were to rusty (car is from back east) and that they not only gave me a scare about not being able to bleed the brakes but if they broke while attempting they would have to replace the calipers ($800 with labor). So I was relieve that the service could be done and that Augie let me know the steps he was taking to make sure bleeders could be removed and the fluid drained.
I was mostly definitely book him again to another job because I felt at easy and I didnt feel like I had to worry about being overcharged or ripped off in any way.