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Theodore was very patient and explained in detail the issue with my window. He spent enough time, without hurrying. He also inspected my car and did not try and up sell. He went out of the way to fill my tire and wiper liquid. A+ service. Will refer to him again on all future services.
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Theodore was great! I hadn't had working blinkers in a little over a month (sheer miracle I hadn't been in an accident!) and the book my father had purchased so we could try to do simple fixes at home was no help. When we spoke to the closest Nissan Dealership they said it could be 6 or 7 different things and that we'd have to come in for a $150 diagnostic. So instead of getting ripped off through the dealership I requested a quote from Your Mechanic and booked an appointment ASAP. Theodore was very prompt and courteous! He ran the diagnostic and replaced the part so quickly! He even took the time to do an inspection and gave me a quote for getting my radiator fixed! Which is better than the last mechanic's shop had quoted me for!
Very courteous and provided a professional explanation. I would definitely book with Erfans again
Michael did a great job on replacing the brake pads. As he was doing it he also explained me how they work, how to take proper care and what to look out for to know when it's time to change. He also fixed a couple of minor scratches for free. Thoroughly professional and excellent at what he did. Would high recommend him.
Very quick and easy re-installation of my driver side mirror. Very friendly, I had no problems!
Ramiro got right down to business and did all of the services methodically and without any hassle. He was both professional and personable. I would recommend him and request him again.
Professional, knowledgeable, and personable. Great communication.
Cesar accurately identified the problem and fixed it, when firestone folks suggested camshaft position sensor needed to be replaced. Having to wait for a day or more to verify the issue is completely fixed, but it's looking good so far.
Casey is friendly and knowledgeable mechanic. Nissan Murano is definitely not the easiest car to work with, but he figured it all out and did a perfect job of replacing a broken alternator. I will definitely use his services again as well as recommend him to my friends and colleagues. YourMechanic is awesome, too. I though it would take at least a few days to get my car fixed, and then I found YourMechanic.com at around midnight, booked an appointment and went to sleep. The next evening my car was already fixed, in less than 24 hours!
Casey showed up right on time and was very courteous. While it was only an oil change, I will book future appointments with Casey.
Ian was prompt, courteous and timely. It was just an inspection and he completed it with little help from me