Theodore was on time and diagnosed the problem quickly. He was able to get parts and have it fixed. This was my first time using YourMechanic Service. I was very pleased with Theodore's performance and would refer him to anyone needing service done on their car. I will continue to have him work on my vehicles in the future.
Ian was friendly, fast, and quite competent. The service was reasonably priced and easily understood. Upon completion, he went throughout the car and suggested the rear brakes needed to be replaced and I would receive a bid for parts and labor via email. The next morning, his bid was -as expected- in my inbox. I intend to follow up as time and circumstances allow.
I have recommended Ian to several friends; the YourMechanic model appears favorably received and I expect others will avail themselves of the need and convenience of mechanics who make "house calls", especially by Ian.