by Sarah from Seattle, WA 98118
Stand out honesty and professionalism. I have been "using" Theo as my mechanic for about 6-7 years now through YourMechanic - he is hands down the BEST! . This is the second car I have had he has worked on. He saved me a few times before with an older Jeep, now I have an older Camry. For me honesty is 100% most important thing about a mechanic - He is always super honest about what I need and don't need. It's refreshing to hear "your car is in excellent shape, as long as you keep up your maintenances, it will keep going for many years" even when it is 8 years old with 113,000 miles. Today I got tons of maintenance done in preparation for a cross country trip (transmission fluid change, oil change, air filter etc.). I didnt even know my headlight was out. He did all the services booked, then he found fuses blown that I didnt know about, replaced 1 that he had on hand, showed me exactly what I needed to get for a different part, where it was, how I could do it myself, and how to find everything in the car. He communicates very well - nothing is weird or hard to understand, he's totally honest and will tell you "I don't think you need that yet" or "you need to do this - it really is going to break". Before he leaves, he asks you to check everything and make sure everything is okay.. he's all around quality. I have had other mechanics who just wanted to get you our of their space ASAP, he is not like that at all. Easy thumbs up - I recommend him to anyone who asks me about a mechanic.