by JAMES from Seattle, WA 98199
Mr. Shastko was punctual for our appointment today. He was personable while pragmatic: he outlined what he'd be doing and why. He also explained that he'd check the overall general condition of my car and make recommendations. He found the right rear tire to be low and filled it to the proper pounds-per-inch volume. He proceeded with the radiator service processes. At tasks end, Ian cleaned up thoroughly. I most certainly intend to use "Your Mechanic" services in the future.
I find Ian to be highly competent, knowledgeable, and a person demonstrating true concern toward achieving results desired by, and to the benefit of, the customer.
Jim Hensley in Seattle