Theodore was very easy going and I had a great "gut" feeling right away. This is important to me, it builds trust for me.
The maintenance my dealer had been hounding me on, was not needed and he did an inspection, explained brakes to me, checked tires, top of some wiper fluids, and other items I probably don't even realize since he was thorough.
Trust is important to me and I felt my car was well taken care off.
I will definitely forget my dealer now where in 3 years haven't felt the trust I felt within 10 minutes of talking with Theodore.
I was really happy with my first experience with yourmechanic and Ian, so I decided to make my first oil change with them. The experience has been awesome, and having the oil change made at home is incredibly convenient! It has been easy, fast, and clean, not even a drop of oil in the garage.
Ian has been more than on-time, and always is super easy to speak with him. I'm kind of ignorant about cars (I know that) and Ian keeps answering my really dummy questions in a friendly way, which I really appreciate. On the other hand, he also used the visit to help me to change the blades and add the washer liquid, so yeah I really appreciate his help! I definitely plan to keep using yourmechanic and counting with Ian to keep the car in good shape.
Great first experience, Ian showed earlier and finished the job before the time expected. Ian was super friendly and professional. He remembered the car from a past review through TRED, also provided a short summary and tips for the future. He also provided with a fast inspection of the car, which is greatly appreciated. Amazing experience.
Brandon was on time for the repair job. It was raining outside and my garage was full of stuff. But Brandon decided to do the brake pad replacement in the rain. Well of course he had the rain gears put on. He puts lot of efforts and dedication on his work. Definitely recommended!