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Theodore replaced my Front Brake Pads/Rotors and Coolant Thermostat. He was inquisitive about why the Thermostat needed to be replaced and what steps I had previously taken to arrive at this conclusion. I appreciated this level of attention, he was there to diagnose/fix my car and help me save myself from unnecessary repairs, rather than only do what the invoice/quote said. Turnaround was quick and service was polite. At the end of my service the Front Suspension was still making some noises, he offered to take a quick look again but didn't quite find the problem. He suggested making a second appointment with YourMechanic to look into the issue further. A few hours after he left I found that one of the heat-shields on the front brakes was rubbing on the rotor, something that he had checked. Nevertheless, I bent it back with a screw driver and the noise was gone. Despite this slight oversight, I would recommend Theodore for excellent/fast/punctual work.
Showed up on time, and did an extremely thorough check of my car. He is coming back to do repairs soon, too! Awesome services, highly recommended.
Erfan did a great job, already recommend him to my friend.
Ramiro got right down to business and did all of the services methodically and without any hassle. He was both professional and personable. I would recommend him and request him again.
Professional, knowledgeable, and personable. Great communication.
Charles is prompt and very knowledgeable about cars. He was able to quickly identify the issue and recommend the changes needed. From my first interaction with Charles, he has built alot of trust.
It was a good experience. Vinny was very professional and patiently answered all my queries. His suggestions seemed genuine as he supported them with good reasoning. I would definitely recommend him.
Vinny was on-time, knowledgeable and thorough with the service. We ran into an issue where the replacement part was defective, he handled the situation professionally and was able to still get everything finished on time. I would recommend him to friends and family, he is an excellent mechanic!
Mathew went above and beyond to get my car fixed. First he showed and your mechanic skipped a part & hence he rescheduled and apologized. Then he came back and they set him up with a wrong part. This time he decided to sort this out himself and went through 3 stores to find my part and get it done that day. Great professionalism.
Very thorough and professional. Gave clear information on what is being done throughout the service. Same with future quotes too. Highly recommend.
Professional.