by Darshan from Redmond, WA 98052
Theodore replaced my Front Brake Pads/Rotors and Coolant Thermostat. He was inquisitive about why the Thermostat needed to be replaced and what steps I had previously taken to arrive at this conclusion. I appreciated this level of attention, he was there to diagnose/fix my car and help me save myself from unnecessary repairs, rather than only do what the invoice/quote said. Turnaround was quick and service was polite. At the end of my service the Front Suspension was still making some noises, he offered to take a quick look again but didn't quite find the problem. He suggested making a second appointment with YourMechanic to look into the issue further. A few hours after he left I found that one of the heat-shields on the front brakes was rubbing on the rotor, something that he had checked. Nevertheless, I bent it back with a screw driver and the noise was gone. Despite this slight oversight, I would recommend Theodore for excellent/fast/punctual work.