Q: Q: Gear shifter stuck.

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The gear shifter won't engage. There is a hole to release it, but it doesn't do anything. We can start the van, but can't engage the gear shift.

The system is controlled by the brake pedal and brake switch. The brake then operates the shift lock solenoid. If you cannot manually release it then the shifter mechanism may be binding. My recommendation is to have a qualified mechanic check the system to see why the shifter will not release.

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