Eric was very prompt. He was extremely professional. Eric did what was necessary to complete the radiator replacement correctly. He was not worried about how long the task was taking. The quote was 3 hours to complete but it ended up being 5.5 hours. Eric took the time to disassemble a 17 year old vehicle with 230,000 miles with TLC. Eric was very detailed and meticulous. I would definitely recommend Eric and will request him for future needs. I could not be happier with Eric and the service that he provided. I will definitely use this service again. The convenience can not be beat.