Eric called ahead to let me know he was running early and showed up right when he said he would. Diagnosed the problem and it turned out to be exactly as we thought, so with the part on hand he promptly and efficiently replaced the bad pulley with the new one. He was very friendly, courteous, and professional. One of the best experiences I've had with a car repair, and I would highly recommend Eric to anyone who needs work done.
Tibor is an excellent mechanic. He arrived and completed the work in a timely manner. He is very courteous and was responsive to any questions that I had. He is very knowledge and meticulous. I highly recommend him. Thanks!